Question about Home Security
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Posted on Jan 02, 2017
You have loose wire(s). After speaking with Genie Customer Service, they had me disconect a few of the wires and try operating the unit, to no avail. I noticed when reconnecting the wires that several other wires on the same row of connections were loose. I tightened all wire connections and VOILA, it works.
1.Open plastic cover in front of the Unit.
2. Look on upper right corner for a row of screws. Model 2020L has a verticle row of (6) connection screws numbered from top to bottom, 1-6. These screws connet to a green circuit board. Looks kind of like a video card from a computer.
3. Tighten all these screws top to bottom assuring good connection of all wires.
My contention is this. As the motor runs, it causes a vibration that tends to loosen those screws causing a faulty connection to the circuit board. Hope this works for you.
Posted on Nov 24, 2008
Sounds like a skinned wire on your front or rear limit switches is touching metal. Go over your low voltage wiring and test again.
Posted on Jul 05, 2009
SOURCE: Genie Garage door will not
If you hit the button on the remote and nothing happens then you may need to code in the remote. On the motor head press the learn button and then press the button on the remote 3 times.
If it looks like the remote will work the opener or it opens the unit but not close it you are experiencing safety sensor problems. Make sure they are aligned. There will be a light on each and each should be on. Check the wiring to them too. They are not polarized. Thanks BB
Posted on Nov 06, 2010
First unwire the wall button. If the light will go off now replace the wall button. If not then you will need to replace the logic board on this unit(genie.com for replacement). Protect this with a surge protector as well 900 joules or higher. Thanks BB
Posted on Nov 06, 2010
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