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Error message Oxc190002 on HP printer

Started off saying ink cartridges not aligned but kept printing....then copying facility went....then scanning....now won't print and keep getting message Ink System Failure and code Oxc190002. Tells me to switch off and turn off again....no difference. Have tried unplugging from back of printer (not at wall) - but no difference. Any help gratefully received. Thank you.

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6 Suggested Answers

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  • 2 Answers

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Posted on Jan 02, 2017

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ginko
  • 19396 Answers

SOURCE: Ink system failure

Try the following reset:

Hold the OK and the Help button at the same time. While holding them down, plug the power in. Continue to hold both buttons until the unit shut off.
After shutting down, release both buttons and power on the printer.

Alternatively follow instructions on this document from HP.

Posted on Oct 15, 2008

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SOURCE: Ink system failure

hp photosmart c7288 all-in-one



ink system has failed unable to copy receive faxes or print refer to printer documentation error oxc19a0002

Posted on Feb 20, 2009

  • 2 Answers

SOURCE: I have a Ink System Failure.

I had this same problem but with a different error code. Try doing:
1. Unplug the power cord from printer.
2. Hold both o.k and Cancel simultaneously.
3. Plug the power cable while holding the buttons.

After I did this my printer reconfigured like it used to do and it was like it was new again.... well new plus a headache a managed to get while reading all these little posts. I hope this helps!

If not try going to this website:
http://www.out-of-warranty.com/how-to-reset-hewlett-packard-hp-all-in-one-printers

Posted on Sep 08, 2009

pineworks
  • 4041 Answers

SOURCE: This is for an HP Photosmart 3310 all in one. The

Reset the product:

  1. Without turning off the product, disconnect the USB cable from the rear of the product.
  2. Remove the cartridges from the product.
  3. Wait for the 'Insert Cartridges ' message to display on the control panel.
  4. Disconnect the power cord from the back of the product.
  5. Wait 60 seconds.
  6. Reconnect the power cord. If the product does not automatically turn on, press the Power button (c01602202.gif ).
  7. Reinsert the cartridges, and then close any open doors on the product.
  8. If you receive a prompt to print a calibration page, do so.
  9. Reconnect the USB cable to the rear of the product, and then try printing again.

Posted on Jan 25, 2010

  • 100 Answers

SOURCE: I have a HP Photosmart C6180 All-in-One printer.

A. - Press and hold the ?*? key. B. - Press the ?#? key and release both keys. Display should say ?Enter Special Key Combo? C. - Press and release in sequence the ?1?, ?2? and ?3? buttons. Display should say ?Support? and display the FW rev 1. Press and release the right arrow button until the display says ?System Configuration Menu?. (on C8100 use Touch Screen) 2. Press and release the ?OK? button. 3. Display should say ?Hardware failure status?. If not there already, Arrow Key over to ?Hardware failure status?, 4. Press and release the ?OK? button. 5. Display should say ?Hardware failure status: Clear. Press OK to clear?. 6. Press and release the ?OK? Button. Message changes to ?Hardware failure status Cleared. Press Cancel to continue?. 7. Press and release the ?CANCEL? button as many times as necessary, so that, either the ?Welcome to Photosmart Express? screen appears, or, the ?Ink System Failure? screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE. 8. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet. 9. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer 10. Turn the unit on. The printer may display message ?USE POWER BUTTON TO SHUTDOWN THE PRINTER? followed by ?PRESS OK TO CONTINUE?. Press OK.

Posted on Mar 13, 2010

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