Question about Epson Office Equipment & Supplies

1 Answer

Epson Sx415 New Cartridge,empty already?!?!

I have had problems with my Epson SX415 for a while, firstly with it not recognising non epson cartridges despite them working for a while in the printer. Today i have just been out and purchased a genuine set of cartridges, installed them, ran a nozzle check and cleaned print heads because it wasn't printing any ink on the paper. Now it says my cyan and magenta cartridges are empty and need replacing. How can they be empty already? I have took the cartridges out, cleaned the nozzle, there is ink in each cartridge still. Have turned off the display using my laptop. However, it is still asking me to change the cartridge. Not sure what else to do.

Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Epson Master
  • 511 Answers

1. New original ink tank will dried for several times of head cleaning procedure.

. ....ran a nozzle check and cleaned print heads because it wasn't printing any ink on the paper.... ???
Nothing at all? If yes, problem is in the printer main board. Lost electricity to the head.

Posted on Jan 14, 2013

  • Tom Whittamore Jan 14, 2013

    Yeah i tried to print a word document in black ink and it came out blank (Printer settings set to print in b&w. Then suddenly it came up with the other two colours being empty.

  • Anjazmoro Wicaksono
    Anjazmoro Wicaksono Jan 14, 2013

    came out blank but printer run normally? Moving normally like it was printing ?? If yes, check for mounted fuse in printer mainboard



6 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

  • 1601 Answers

SOURCE: Epson R260 ink cartridge problem (yes, with the genuine Epson ink)

Try this:

Posted on Feb 20, 2008

  • 8 Answers

SOURCE: Epson Cartridge wont be recognised by printer

Check for the tape that wraps all the way around the cartridge bottom it usually has a red line on one end like a tab DONOT REMOVE THE ONE THAT LOOKS LIKE WIRES ON IT.... is it still there if so remove it.............MAKE SURE THE CARTRIDGE IS SEATED PROPERLY IT DOESNT TAKE ALOT OF STRENGTH TO INSTALL.....

Posted on Oct 14, 2009

  • 1 Answer

SOURCE: Despite print head and nozzle cleaning, and a new

In desperation tried another new cartridge and it worked perfectly first time: I suspect the first was faulty so off to retailer for refund ASAP. At 30+GBP they dont come cheap!

Posted on Oct 23, 2009

Testimonial: "Good solution: but are you sure you replaced the right cartridge first time around? "

  • 366 Answers

SOURCE: Comments: I bought my printer( epson sx415) 2

woo really this is crazy. does the paper it prints on seem soaked in ink. i mean is it wet and all blurry and smudgy as if its using a tone of ink on the paper, have you tried lowering the settings, really there is no excuse for it using this much ink,. if i was you i would strait away bring it back to the shop you got it from with the recipts for all the ink and ask for another printer strait away and the money for the ink. what yeah think of that for an idea. really there is problem with printer its not sealing the cartage when not in use or its shooting to much ink at once. i think the main problem is its not sealing the cartage when not been used and its leaking the ink this is why u must clean each time because the inks drinking on the dripping cartgaes. hope this helps in some way.

Posted on Dec 01, 2009

cns assoc
  • 677 Answers

SOURCE: My printer will not recognise non epson cartridges

ALL…. Epson & Brother Requires Genuine Epson Cartridges. !!!!!!!! How you were able to use generic is amazing. I was not able to do that!

In Purchasing Epson's CX 5400, CX4600, & CX7400 and more, I found out that Epson does not like Generic Printer Cartridges. I also Purchased a Brother. That also does not like Generic Print Cartridges. Color that should be Yellow, will turn out Green, Blue Brown, etc. These printers have a CHIP that will detect if it is Generic or Genuine. When they see it’s Generic Cartridges, it will print lines thru the words, stripes across the picture and also do a mix match with the colors.

That's what these Companies do., so they can keep selling the ink cartridges. Some Printers, are able to use Generic, and some are refillable. Some you can refill them up yourself and I heard, quite MESSY.

So I learned, thru trial and error, that you must use the ORIGINAL Genuine Cartridges for these PRINTERS. Some people say some models work fine compatible, but not mine.......

I had to replace the printer, but Epson, Lexmark & Brothers are always on sale. My Brother & Epson cost me $50.00 with Rebate. Don’t waste too much ink in cleaning it.

TRYING PURCHASING GENUINE, and see what happens? This is the only advice I can give you. If you find this helpful, pls rate me.

Thanks and Good Luck :0)

Posted on Jan 31, 2010

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

SX415 Error message A printer error has occurred - switching off and on again results in the same message.

Diagnosing the Problem - Epson
EpsonAn error has occurred in the printer parts. Turn this product off, and then back on. If theerror message still appears, contact your dealer. Scanner error occurred.

Epson printer sx415 printing problems/paper jam - Forum Thread ... > Forums > Tech Helproom
Jun 30, 2010 - Epson printer sx415 printing problems/paper jam ... before it will work correctly again otherwise you will continue to get the error message.

Oct 08, 2015 | Epson Stylus Office Equipment & Supplies

1 Answer

I have bought epson sx200 ink instead of sx215 will this still work as if not i will have to return it unopened???

Just have a look at the generic cross reference chart for aftermarket ink jet cartridges & you will see the one cartridge suits ten different Epson models

BLACK >>> T0891 Compatible; Ink contents 19ml
Stylus S20, S21, SX100, SX105johncsuk123
Stylus SX200, SX205, SX215

Stylus SX400, SX405, SX415

Jan 07, 2011 | Epson Office Equipment & Supplies

1 Answer

How do i remove the ink cartridge in my epson sx210

Aug 29, 2010 | Epson Office Equipment & Supplies

1 Answer

My Epson SX415 will no longer recognise non-Epson cartridges. Previously it has warned me that I am not using genuine Epson but has let me continue and print.Frustrating, but it got there in the end. Now...

If the printer is telling you to do this then you may be out of luck... but if the message is cropping up on the computer you can disable the nag screen using this approach:

  1. Go to Printers and Faxes (or the equivalent screen that lists all your printers)
  2. Right click your SX415 printer and choose "Printing Preferences"
  3. Click on the "Maintenance" tab
  4. Click on the "Speed & Progress" button
  5. Tick the "Disable EPSON Status Monitor" checkbox
  6. Click on OK
  7. Click on OK to close the Preferences window
That should about do it...

This stops the nagging at least but I can't guarantee that it will force the printer to continue...

Hope it helps.


Aug 04, 2010 | Epson Stylus NX400 InkJet Printer

1 Answer

What causes the printerEpson Stylus SX415 to print colour but not black

Is your black cartridge out? If not, try cleaning the heads or see my tip for manually cleaning printer cartridges. Good luck!

Mar 11, 2010 | Epson Stylus Multifunction Inkjet Printer/...

1 Answer

I don't know how to install the cartridges in my new SX415 printer. Can you tell me in detail please?

I have now installed the cartridges in my SX415 printer by pushing them in harder,
Thank you.

Dec 30, 2009 | Epson Printer

2 Answers

I've just installed my new Epson SX415. Please

hello just bought a new epson sx415 i cant find in the operation guide how to scan to pc or no symbol on the printer. can you help thanks

Nov 18, 2009 | Epson Printer

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

132 people viewed this question

Ask a Question

Usually answered in minutes!

Top Epson Office Equipment & Supplies Experts

Alun Cox

Level 3 Expert

2668 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18411 Answers

Are you an Epson Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides