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Cannot connect to internet>>>

I disabled my high speed or LAN connection and enabled it again, from then the internet is not connecting and the internet LED light remain red...please help!!!

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Power off your modem and router
Wait for about 1 minute
Power on just the modem and let it cycle through it's tests (about 1 minute)
Power on the router and let it cycle through it's tests.

Sometimes you need to repeat this a couple times.

Posted on Jan 14, 2013

  • virajith4cha
    virajith4cha Jan 14, 2013

    i did this since 2 weeks, but nothng happened..

  • Justin
    Justin Jan 14, 2013

    Did you verify the WAN connection is enabled on the router. Do you have an Ethernet cable from the WAN port on the router to the Ethernet port on the modem? Try plugging in a computer directly into the mode to verify the modem works.

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Reset the router:
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Try setting it into recovery mode and loading firmware:

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