Question about Epson 4880 Stylus Pro InkJet Printer

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Service req 10037

Print head

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Hello fddf,
i have the same 10037 error code in my machine. On internet is says it is 00010037 Print Head thermistor error. I can not understand the problem and service employee could not solve.
I would really appreciate if you can tell me what was the reason of the problem in your machine how the problem is solved on your side?
Best Regards
Cagr

Posted on Feb 24, 2015

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Hello, I get error code 10037 on my epson 9800 machine. It is 00010037 Print Head thermistor error. I would appreciate if you can tell me what is the reason of the problem and how can I solve it? T


Yes, the error code indicates it is a thermistor problem and it means the problem is with the printhead of the printer, the solution for this problem is replacing the printhead, but before that, you can try to remove the printhead from the printer and then clean the contacts with a cotton swab and distilled water, after that dry them up and reseat the printhead very carefully.

You can take help from the service manual, which you can download from the link below.

http://www.americaninkjetsystems.com/epson_mimaki_roland_printer_rep/9800svc_manual.pdf

Feb 24, 2015 | Epson Stylus Pro 9800 InkJet Printer

1 Answer

Service req 10037


Hello,
i have the same 10037 error code in my machine. On internet is says it is 00010037 Print Head thermistor error. I can not understand the problem and service employee could not solve.
I would really appreciate if you can tell me what was the reason of the problem in your machine how the problem is solved on your side?
Best Regards
Cagr

Jan 13, 2013 | Epson 4880 Stylus Pro InkJet Printer

1 Answer

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Sadly this is a serious error requiring a replacement Laser Unit - if you are lucky. It may also be a system board error that is falsely reporting the error.

This printer is likely to be beyond economical repair.

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1 Answer

Epson 4880 stylus pro service req. 10037


Hello Frank,
i have the same 10037 error code in my machine. On internet is says it is 00010037 Print Head thermistor error. I can not understand the problem and service employee could not solve.
I would really appreciate if you can tell me what was the reason of the problem in your machine how the problem is solved on your side?
Best Regards
Cagr

May 23, 2012 | Office Equipment & Supplies

1 Answer

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i have epson 4880. but now printer showing service Req. 00010028. pl tell me how to solve this problem

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1 Answer

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The service manual says
"0001001B Head driver (TG) temperature error"
Head failure or head cable splicing defective/breaking of wire
Solution
 Head cable joint
 Head Assy exchange

You might try pausing the printer for 10 minutes, before it gets to the halfway point to let it cool down, then un-pause it.

You don't say how large the canvas is. If it is 44" by 60" or something large, above might be OK, if it is only 24" x16", it might be more trouble than it is worth, unless you are only printing a few.

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That what service manual says:

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