Question about Maytag MZD2665HE Side by Side Refrigerator

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JennAir JSD2789GES ice maker /water dispenser

I cannot get water thru door or to icemaker. All solenoids are okay (continuity checked), Replaced control board. Ice dispenser mechanisms all work. Actuator switch okay. Water available at back of fridge. I don't hear the solenoids kicking in when actuator switch is activated for water but have 120V at correct wire (black pin 6). Don't hear ice maker fill valve kicking either.Only common item is white/blue wire switched thru door interlock which is okay. Is there another wiring interlock in ice maker which doesn't appear on schematic ?

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  • Anonymous Mar 21, 2014

    Icemaker will not fill, rotates periodically but does not make ice. The fuse on black wire between main 4wire harness and smaller 4wire harness on icemaker is solid--shows continuity. Water solenoid never sounds energized--normally uou can hear the fill across the house :). Should there always be 120vac from black to white or to GND on the main 4wire harness?

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Dave, this is a bad valve. Replace it and all will be well in the world again.

Posted on Aug 09, 2007

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If the water is stored in a container matrix in the fridge (to cool it down b4 dispensing) it may have frozen up. best give the unit a complete defrost to see if this is occuring, if so the thermistors may be faulty.

Posted on Jul 12, 2007

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1 Answer

Whirlpool French door not making ice, but can get water. I had the water valve replaced and it still does not make ice help


Okay, here's a bunch of info in the order I would troubleshoot since the one year warranty expired.

1) The water filter might be clogged. Try just removing it to see if it makes ice. If it does change the water filter.

2) The water inlet valve might (still) be defective. The water inlet valve is an electro-mechanical valve. The coil can show good for continuity and still not let the water thru although you didn't say if it worked when he left. if recently replaced it should be under his warranty.

3) The water pressure in the house might be too low. The water inlet valve which supplies water to the ice maker is designed to work with a minimum of 20 psi of water pressure.

4) The door switch might be defective. When the freezer door is opened the freezer door switch does two things, it turns on the light in the freezer and turns off the ice maker and dispenser. If the door switch fails the dispenser will not turn on. The switch can be checked for continuity with an Ohm meter. If it doesn't have continuity it should be replaced.
5) It could be that the ice maker assembly itself is defective. The freezer temp should be between 0-5 degrees for the ice maker to cycle properly. There are several components in the control module of the ice maker that can fail and most are not sold separately. Also, ice makers have a relatively short lifespan and so it might not be worth fixing. If other, simpler parts like the water inlet valve or shut off arm have been ruled out, and the only thing left is the ice maker itself, replace it as a unit. Not as expensive as you may think...Under $100

6) The icemaker module at the front might also be defective. The module has a motor that cycles the ice ejector arms around to push the ice cubes out when the ice maker thermostat closes. It also has contacts in it for the mold heater and water inlet valve. The motor or contacts of the module can fail. Usually there are test points in the module that a service person can use to determine if there is a problem with it or one of the related ice maker components.

7) The icemaker mold thermostat might be defective. Inside the control module of the ice maker is a thermostat which monitors the temperature of the ice mold (ice tray). Once the mold reaches the proper temperature the ice maker starts a harvest cycle by ejecting the ice cubes and refilling with water. If the mold thermostat is defective the ice maker doesn't advance. The thermostat can be checked for continuity. Replace it as needed.The freezer temp should be between 0-5 degrees for optimum performance.

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If you are getting water from the dispenser, then the water valve is good. The icemaker will need to be replaced since when the icemaker cycles and empties the ice tray, it should call for the water to refill and it is not doing so. Here is a link to the replacement icemaker.

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The ice maker


see this causes and fix it. God bless you

Makes to much ice or won't shut off.

Check shutoff arm. This may be hung up on ice or food item.

Makes no ice.

Check shutoff arm. Check to make sure it is getting water, check water solenoid. Check water supply line it may be frozen or plugged up. Check freezer temperature to low of a temperature could cause the line to freeze up. Check for power at motor. You will need to remove the ice maker. Find the leads that go to the auger and connect a voltmeter. Press the dispenser lever you should have power if not replace the control board or micro switch. Check control switch or microswitch. Put icemaker in test mode. Only some are equipped.

Ice cubes to large or small.

Adjust size by removing cover and turn adjustment screw + or -. Check water solenoid. Check water supply line. Make sure it is level.

Ice tastes bad

Clean ice tray. Check supply line. Check water solenoid. Change filter. Run at least a 3 gallons of water thru the line after replacing filter this will flush all old water.

Ice is discolored.

Check water solenoid. Check supply line. Change filter. Clean ice tray. Run at least a 3 gallons of water thru the line after replacing filter this will flush all old water.

Most ice maker problems require either replacing the ice maker unit or the ice dispenser control board or micro switches.

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