Question about Refrigerators
The fridge compartment is self defrosting but there seems to be no way of defrosting the freezer compartment
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Posted on Jan 02, 2017
Can you hear the compressor running? Is the fan inside the freezer running? It could be that a wire connection has come loose during the move. Was the fridge laid on it's side during the move? If so you probably have compressor oil restricting the refrigerant system. If compressor and fan are running you will probably need a qualified refrigeration tech to check it out.
Posted on Oct 03, 2007
Warning! To avoid personal injury or even death, always disconnect your appliance from its power source--that is, unplug it or break the connection at the circuit breaker or fuse box--before you do any troubleshooting or repair work on your appliance. Also, because some components may have sharp edges, use caution while working on your appliance.
I attempted to locate an answer to resolve the issue for you, but you have not provided me with enough information to access my service database.
Below is a link to common solutions that will help you with parts and diagnostic procedures that are specifically tuned to your manufacturers data plate information.
It provides exploded view imagery, belt routing diagrams, parts imagery and function, parts ordering and shipping information, error code details, just about anything you need to get your appliance up and running again. Once you access the site you will be able to navigate numerous pages of information on your product. You will need to enter your model number to access your product information.
Tip: Always provide the complete information provided on the manufacturers product information data tag, located on the unit, and not in the user’s manual. This will help you acquire a more accurate and expeditious response to your complaint. I will post the most common solutions to your complaint. For more specific information please refer to the tip and/or link provided.
First, check to see if the light comes on or if there is any fan, motor, or other sound coming from the appliance? If so, the refrigerator isn't really completely stopped--go to the specific problem you are having. If not, try adjusting the thermostat to a colder setting. If that doesn't work, read on.
Second, check to see if there is power getting to the refrigerator. To do that, plug a lamp or other device into the same outlet the refrigerator is plugged into. If there's no power, check the fuses or circuit breakers. If the fuses or breakers aren't the problem, contact a qualified electrician to restore power to the outlet.
If there is power to the appliance but it still seems to be stopped, there may be a problem in one or more of these:
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Dave E. (Illeagle)
"Your satisfaction is my personal reward"
Posted on Jul 05, 2008
The compressor is obviously still good or the freezer wouldn't work.I'm sure you checked the settings,but turn the freezer all the way up (hot)after it is cool so the unit doesn't come on for the freezer,then turn the refrigerator controls all the way down to the coolest setting.listen for the compressor to start,and/or the fans to run.If the compressor starts,and no fan there may be a problem with the fan.(this is a general test I'm not familiar with your specific unit which may not have a fan,but most newer units do).If the compressor doesn't start after a short time the thermostat/control for the refrigerator section is broken,and needs replaced.
Posted on Mar 16, 2009
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