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What if screen crack on leapfrog pad 2 - LeapFrog Leap Frog Leappad Explorer Tablet

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I have heard if you call their customer support, they will ask you to send a picture of the broken unit and will send a replacement free of charge. I am attempting this myself, as our daughters was accidentally crushed in the car today. Their customer support phone number is 1-866-334-5327.

Posted on Nov 10, 2013

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Posted on Jan 02, 2017

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http://www.leapfrog.com/en/pages/support/product_pages/LeapPad.html

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I'm actually on the phone now with customer service, for the same issue.


The rep asked me to plug in earphones / earbuds and rotate the phone 260 degrees 2 times and turn it on.
I did and I have sound, thru the earphones.... but none without them.
I'm on hold.... Hopefully they will get this resolved and fixed...
We purchased 2 of these leappads and while I love LeapFrog products, we've had a LOT of trouble with them.


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Hope this helps!

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