Question about Canon DR 5080C Path-Through Scanner

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P00 Error with no paper jam

Scanner powers up and gets a P00 error, there is no paper jam that I can see. It just won't clear.

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  • Anonymous Mar 26, 2014

    All paper has ben cleared.System seems to be locked into this error message.

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  • Master
  • 537 Answers

See this link:


Look for reference to P00 error

http://74.125.47.132/search?q=cache:CSQKZT0GyBEJ:downloads.canon.com/cpr/software/scanners/5080QRG.pdf+DR-5080C+p00+error&hl=en&ct=clnk&cd=1&gl=us

Posted on Jan 23, 2009

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1 Answer

Error P00


A few easy things to try. First off, have you power cycled the unit since checking for a paper jam? Often that will clear false errors. If not, look for the sensors. They should be somewhere along the paper path, and consist of a plastic lever that will be pushed down as the paper moves past them. Usually these levers have springs attached - if the spring comes off, it will register a paper jam. You'll probably have to take off some of the housing to get to them. I'm not sure this will help much, but since I found it I'll post it. The user's manual: http://edocutek.com/Manuals/DR6080_9080C_UG.pdf If the sensor needs replaced (most often due to something simple like a piece of plastic breaking on it), you can order new sensor PCB assemblies (sensor and its small control board) here: http://www.precisionroller.com/manufacturers/canon-dr6080.html They also sell a parts manual, but it's a bit pricey.

Sep 08, 2007 | Canon DR-9080C Path-Through Scanner

1 Answer

Canon DR9080c - getting error code P00 which means paper jam in the scanner but there is no paper in there & I have cleaned all the sensors! What else could this be?


This is a common problem in 9080C. When the top cover is closed, the sensor sends light and it is reflected thro the black cover in the bottom. Then the scanner assumes the cover is closed. Any obstruction is treated as P00 error. You will notice three small oval & round shaped clear plastic. Clean them with a brush and ensure the edges are clean. Light goes thru one side and come thro the other, which is sensed by the unit placed in the top cover.

S. Mohan, India

Sep 12, 2013 | Canon DR-9080C Path-Through Scanner

2 Answers

Turn on scanner and POO appears? Help!


If there is already a document inside the scanner while powering on, you get P00. Remove any paper inside the scanner. If there is no paper and you still get P00, then thee must be a small shred of paper blocking sensors. Gently blow air to clear it.
S. Mohan, Chennai, India

Dec 28, 2009 | Canon DR-9080C Path-Through Scanner

1 Answer

How to get rectify poo error


P00 not (poo) is paper already present inside the scanner, when it is trying to initialise. Open the cover, remove all shreds of paper inside the scanner and if required gently blow with a blower to clean the dust.
S. Mohan, Chennai, India

Jun 10, 2009 | Canon DR-7580

2 Answers

ADF paper jam, when there is none


If you are receiving an Error Code 103 or a Paper Jam error, but there are no pages in the ADF (Automatic Document Feeder), follow the steps below:
  1. Close the scanning application (such as PaperPort)
  2. Turn off the scanner and the computer
  3. If you have a combination ADF with a Flatbed scanner, unplug the ADF cable from the base of the scanner
  4. Plug the ADF cable back in
  5. Turn on the scanner power
  6. Turn on the computer
  7. Try scanning again
For a Paper Jam or Error Code 103, make sure that the ADF cable in the rear is connected to the scanner base. Check the flatbed to make sure that it is clear. A page incorrectly placed on the flatbed may interfere with a page feeding through the ADF.

If your scanner stops scanning due to a paper jam in the Automatic Document Feeder (ADF), a warning dialog box appears after a few moments.

To clear a paper jam:
  1. Open the Automatic Document Feeder cover.
  2. Remove the jammed paper and close the cover.
If you are receiving a paper jam error, or if the scanner is running continuously, check to make sure the paper sensor arm is not stuck down.
  1. Open the Automatic Document Feeder cover.
  2. Look for the small black plastic arm
  3. When you press on this arm, it should move freely up and down
  4. If the arm is stuck down, please contact Technical Support for troubleshooting options
  5. Close the ADF cover.

May 26, 2009 | HP Scanjet 8350 Flatbed Scanner

1 Answer

CANNON SCANNER 7580...ERROR P00


Canon error numbers are logical! Error starting with 'P' is paper related. If there is already soem paper inside the scanner while inititalising, u will get this error. Check for shreds of paper in the paper path. (Error starting with 'C' is Cover and 'E' isn Engineer reqd)
S. Mohan, Chennai, india  

Jan 15, 2009 | Canon DR-7580

2 Answers

Error P00 on display, no paper jam found


There may be a samll shred of paper stuck in the sensor, Search thoroughly.
S. Mohan

Dec 17, 2008 | Canon DR-7580

4 Answers

Canon Dr-9080C scanner


to check the page count install the driver and setup the scanner as a "scanner device" on your computer. Once you have done that , go to the "control panel" than "scanners and printers". Right-click on the device that says "Cannon DR-9080C" and select "properties". The device information will appear, than select the "counter" tab on the information box; the scan count will be listed.

Apr 14, 2008 | Canon DR-9080C Path-Through Scanner

1 Answer

IDoc scanner Canon DR-9080C has a P00 error when not paper jam found?


There are sensors in the paper path. Just blow air to ensure that there is no shreds of paper is blocking the sensor.

S. Mohan, Chennai

Mar 13, 2008 | Canon DR-9080C Path-Through Scanner

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