Question about Xerox WorkCentre XD100 All-In-One Laser Printer

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Xerox M15 Prints dark only on copies

My Xerox M15 prints dark on copies only. If you query a report, the machine prints perfect. It has had only 60K copies. The Xerox folks came and gave up. They shotgunned a bunch of parts with NO fix. Any ideas?

Thanks.

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If your on maintenance tell them you want a replacement. If you have a maintenance agreement you are entitled to an identical replacement. Write a letter, with the serial number, peoblem and tellt them you want to exercise your TSG agreement. Total Satisfaction Agreement.
Not fixing it is rediculas.

Posted on Jan 23, 2009

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    m15-console-report-but.jpg

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I have a xerox dc12 with error message please turn machine off and on again 9-363 have tried several times but no good! what else can I do?


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Dc1q2


What is sounds like to me, it you need to replace the developer.
Once it is in the machine for an extended period of time, the ink no longer transfers onto the drum properly and your copies become washed out.
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9-369


: The problem occurs because of the trickle development system in the machine, making extended lengths of black and white copies / prints does not allow the black developer housing to purge itself of excess waste Toner (Dry Ink) and Developer. There are two solutions for the problem:
  • Make 1,000 copies / prints of a black and white job, then make 150 copies / prints of full color. Continue making 1,000 copies / prints of the black and white job, then 150 full color, and so on, until the entire black and white job is complete.
  • Make extended jobs in groups of 100 by making 100 copies / prints of the black and white job, then allowing the machine to cycle down (return to 'Ready') and making the next 100 copies / prints. Continue in this pattern until the entire black and white job is complete.
or
  1. Power OFF the machine.

    dc12-pwr-sw.jpg

  2. Wait 30 seconds.
  3. Power ON the machine.

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