Dropped calls when uisng logitech webcamera via skyp
When using my new logitech webcam, I experience dropped calls. The calls don't last longer than 1-2 minutes. I'm on a Comcast cable network and a technician has come out and said my connection is good. I took off the Windows firewall and downloaded comcast's security - but the problem persists.
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Have you checked the recording settings in Windows and in Skype? Try changing the default recording device to specifically indicate the device that has your headset plugged. I think the webcam also has a mic and that should not be selected.
Other thing to check is if there is some kind of resource conflict between your USB controller and audio card (use Device Manager).
I got this of Skype.
We are sorry to hear that you are having problems with Skype video.
Thank you for contacting Skype customer support about your video settings.
If you are using a Logitech webcam, please follow the steps below:
NB! To begin with please close Skype and make sure that you have unplugged the webcamera before installing the installation software that came with it.
1) Go to the control panel and open Add/Remove programs. Then from there uninstall any Logitech webcam software and Logitech webcam drivers from the list shown.
2) Download the latest drivers for your webcam from http://www.logitech.com/index.cfm/405/&cl=roeu,en?prodcrid=405
3) Open the webcam installer package by double clicking it.
Now select: Custom installation (advanced) and click next. You are now given a choice whether you would like to install the software and drivers or just the drivers. Please select the second option (Logitech QuickCam drivers) then uncheck 'Enable VoIP Device Management' and click 'Next'. Accept the agreements and on the next page select 'I do not want to activate this Service' (Logitech destkop Messenger). Click 'Next' and the Logitech drivers should be installed. Restart your system and plug in your webcam. Your webcam should now be correctly installed.