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A vertical line appears on copies/faxes from my hp officejet v40

It is an All-In-One printer. I cleaned the visible wheels inside the printer can't seem to find the one that makes the line.

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It has nothing to do with the wheels you need to clean the glass at the end of the scanner there is a small glass area that the paper goes over (a small dot on the glass will cause a line)

Posted on Jan 23, 2009

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I had that happen once and it turned out something was wrong with the toner cartridge.

Posted on Jan 23, 2009

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John:
When using the ADF, the scanner doesn't move. The long rectangular platen glass on the left side of the machine is used, not the large glass. I believe that if you clean the long, thin piece of glass on the left side of the platen, your lines will disappear.

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Please click Vertical Bands Lines or Streaks in Copies Faxes or Scans to access the troubleshooting steps that should resolve the issue.

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When copying or printing a fax, a vertical black line 2-3 mm line


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I have an HP Office Jet v40. No problems when I


Sannaer glass is dirty: Cleaning the scanner glass and white reference strip Follow the steps below to clean the scanner glass and reference strip: Remove any loose paper debris that may be present.
  1. Carefully clean the white reference strip on the underside of the scanner cover (or top cover) with a clean, lint-free cloth, moistened lightly with isopropyl alcohol. Clean only the white plastic part on the scanner cover.
  2. For those models that have a scanner glass, clean the scanner glass with a lint-free cloth, moistened lightly with glass cleaner. The HP Officejet K series and HP fax 1220 have a scanner opening instead of a scanner glass. Make sure that no debris is in the scanner opening. Use canned air to gently blow dust and debris from the scanner slot.
  3. Replace all removed components and close the unit.
  4. Plug the power cord back in and turn the unit back on.
  5. Make a copy to verify the lines are not present. If lines are still present and there is nothing visible on either the scanner glass or the reference strip, the unit will require service.
Instructions are on this HP link:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu50325&lc=en&dlc=en&cc=us&product=60630&rule=30380&lang=en

Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

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1 Answer

Vertical lines on printed, copied or in-coming fax


Hi, 


Since u have cleaned the flatbed and inside the cover,thats a nice move thou. Try the following steps that should resolve the issue, 

1) unplug the power cord at the both ends from the printer and wall outlet. connect to wall out let directly dont connect to printer.
2)Press and hold # and 6 while reconnecting the power cord to the product hold for 1 min after plugging the power cord, and then release both buttons, this should resolve the issue.

Regards,  raj_p5983

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