Question about Plantronics DSP-500 Headset

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Sound distortion The sound is suddenly terribly distorted. It's not the headset, because it works fine on two other computers. I've also tried it on different USB ports, so I'm assuming the drivers are corrupted. I've downloaded the driver set from the Plantronics website but I can't find the matching files on my computer to replace them. Does anybody know what the driver files are called or where to find them?

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Re: Sound distortion

I too had this problem. I fixed it by removing a Audio driver from K-lite codec pack. I just uninstalled the whole pack from add remove programs and the headphones work fine now.

Posted on Oct 03, 2007

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The headphones don't work on my PC when plugged in to any of the USB ports they are very distorted and are very crackly.

Do you get a good sound from your PC using other headphone? Mean, are you sure you don't have a problem with your PC's audio card?

Jun 27, 2015 | Creative Labs ChatMax HS-720 Headset -...


How to fix (workaround) Terrible sounding / input on win 7 64 bit with usb sound...

Terrible sounding / input on win 7 64 bit with usb sound drivers

looked for drivers from logitech - none besides setpoint - which didnt help

some fixed issue with a hub - tried - this didnt work either

workaround found
set output quality to lower than 44.1 16 bit - and sound clears right up.
thought i would let you know in case you came across the same thing <3

on Feb 04, 2014 | Logitech USB HEADSET H390

1 Answer

I have voice, but no sound

Plug the USB connector into an available USB port.
• Check your computer's volume level.
• Check if your computer's volume is muted.
• Check your operating system's audio input and output settings.
• Check the headset's volume and mute settings.
• Restart computer.

May 11, 2012 | Dynex DX-840 Headset

2 Answers

Microsoft lifechat lx-3000 headset crackle noises

Go to Control Panel>Large Icon View>Sound>Playback Tab>Right Click The Headset Icon>Properties>Advanced Tab>Change the Default format from CD quality to DVD quality and voila. :D

Feb 01, 2012 | Microsoft LifeChat™ LX-3000 Headset

1 Answer

I have a CS361 plantronics wireless headset and I get alot of echoing when I get calls in and out, and when I call my coworker

Reduce speaking volume by changing the speaking volume
major adjust switch setting. See page 15 in the User's Guide (link below).
• Point microphone towards your chin.
• Listening volume too high on phone. If your phone has a handset
volume control, lower this until the distortion disappears.
• If the distortion is still present, lower the listening volume adjust
button on the headset. If the distortion persists, select another
listening volume major adjust switch setting. See page 14 in User's Guide.
• Base is too close to computer or phone. See page 9 in User's Guide for
proper positioning.

For further help, this is the link for the Plantronics Wireless Headset User's Guide.

Good luck from Headsets Direct!

Apr 19, 2011 | Plantronics CS55 Wireless Headset

1 Answer

Sound quit working all of a sudden.

the problem is, your sound card is already wrecked. You now have to buy a new one to replace it.

Jun 14, 2009 | Cyber Acoustics AC401 Consumer Headset

1 Answer

Computer headset problems

It sounds like something in the control panel on your computer, Go into the sound settings and pick your device.

Below is the link for Explorer 300 Series User's Guide.

Plantronics Explorer 300 Series User's Guide

Good luck from Headsets Direct!

Jan 17, 2009 | Plantronics Explorer 330 Headset

1 Answer

Noise Cancelling distorts voice

try lowering the volume on the headset while using phone in quiet areas to avoid feedback.

Nov 30, 2007 | Motorola Mobility H700 Wireless Headset

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