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Internet freezes, have to reboot router - Dell Computers & Internet

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Perform the following tasks:

  • Update the browsers
  • Scan PC with Anti-Virus
  • Restart Router
  • Fix windows registry errors
  • Optimize Internet with Internet optimizer Reginout.

If problem still persists then contact your ISP.

Posted on Jan 17, 2013

  • David Stanely Jan 17, 2013

    Perform the following tasks:

    • Update the browsers
    • Scan PC with Anti-Virus
    • Restart Router
    • Fix windows registry errors
    • Optimize Internet with Internet optimizer Reginout.

    If problem still persists then contact your ISP.



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2 Answers

Wireless freezing problem

There are many documented cases of this router being ****. How old is it? If you can return it do that. If not, get yourself a linksys. I know they are bit more expensive, but you get what you pay for.

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Lights on Internet and LanEthernet as well as Wireless flash continually. Computer freezes when I try to go on-line.

Unplug the ISP modem and the Wireless device, wait 30 seconds or so, Check ALL cables and reseat connections, Plug in the ISP modem, wait for selftest, plug in wireless device, wait for selftest, reboot computer. If the router/wireless is working properly the lights will flash, even when your computer is not connected . Is your wireless Secured with a Password? The freezing may be your computer is infected by a Virus or Malware. Try MALWAREBYTES freeware at : In the install UNCHECK the TRIAL PRO version, you want the freeware version. Run a FULL Scan, Delete ALL results, reboot. If you need to, boot to Safe Mode with Networking and download Malwarebytes and run the scan. If all fails, Contact your ISP have them verify signal, have a ISP tech come out to analize signal, it may be outside.

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When i turn on the power to my router, all of the lights turn on and freeze

Try to reboot your router...normally reboot are two types...

In Netgear router, when you change the router configuration, it does a "soft reboot", which is related to the operating system reboot.
And a "hard reboot" is usually done by removing power from the router and rebooting it after powering it off for several seconds.

->open your browser and login your router page using username and password..
->Click the Diagnostics option which is under the Maintenance on the left hand side of your Netgear setting page.
->Then click the Reboot button and it will automatically reboot your router.

***Reboot process can vary depending on different Netgear wireless router models.

If you need any kind of technical assistance you can contact support cell at

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avoid too many phone extensions and check your line for loose connections or corroded copper wires especially on your conduit box.

provide DSL splitter for every phone extension you've made.

hope this solves your problem.

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Freezing braodband whenever i use it - my son

Sounds suspect to me.

First things first
Download HiJack This and Adaware
If you do not have anti-virus software download Avast!
once all are downloaded
Switch off your router
Run Hijack This
Run Adaware
open Internet Explorer
Go to Tools->Internet Options
Delete cookies, cache and history
Close IE
Reboot computer
Run Avast! (If required)
Make sure your Firewall is running
Switch on your Router

All should be well
Remember to vote if this helped

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replace your router, got a problem with the board...

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Connections fails and I have to constantly reboot the router

We have satellite Internet. They say everything is OK, but every few days I have to unplug my modem from the satellite, reboot, and everything is OK again. So I put a timer on mine, and it reboots every morning about 3.

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Is this device a modem and router in one, or a router only that connects through a separate modem?

If it's a combo device, then a firmware update will probably fix your issue. Your ISP should be able to fix this. Hiding the device on the floor under a drawer could actually cause this because, like any computer, a router needs air flow to cool it off. Routers can overheat and freeze up leading to some weird symptoms.

If you have two devices (router and modem) then make sure it's not the modem acting up.

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I have found a router freezes up due to memory leaks. After a while it just uses up all its available memory and can't make a new connection. Calling the manufacture and raving until they send you the firmware fix for the memory leak is the best option. In the meantime, just pull the power plug on the thing and when it comes back up it will be fine (until it uses up all its memory).

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