Question about Acer Aspire 5610 Notebook

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Help and support stuck...

Windows cannot open help and support because a system is not running...
to fix this problem, start the service named Help and Support.... How and where can i see it... i try to open the icon with the help and support.. but still the same problem... i cannot open it... plllssssss help meeee....

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  • joey turqueza
    joey turqueza Jan 25, 2009

    tnx 4 ur time rockitman... but i cannot locate the help and support in administrative tools... is there another way to locate it? the only icon i found is the one in the START BUTTON... but when i click that help and support icon... its keep telling me the the same...

  • joey turqueza
    joey turqueza Jan 25, 2009

    tnx 4 ur time rockitman... but i cannot locate the help and support in administrative tools... is there another way to locate it? the only icon i found is the one in the START BUTTON... but when i click that help and support icon... its keep telling me the the same...

  • joey turqueza
    joey turqueza Jan 27, 2009

    yeah,,, rockitman ur right, its not listed in the service... how can i add it? tnx in a million.........

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Click start,control panel,administrative tools,scroll down to help and support,double click,and click start.

Posted on Jan 23, 2009

  • Randy Hough
    Randy Hough Jan 25, 2009

    Click start, Click Control panel, click Administrative tools,Click services,Scroll down to help and support(It is located on the list of services)



    If it is not on the list it will need to be re added to your system,I can help with that as well

  • Randy Hough
    Randy Hough Jan 29, 2009

    Download helpsvc.zip file and unzip the contents. Extract helpsvc.reg to the Desktop and double-click to merge the contents to the registry. This restores the Help and Support service entry







    Please rate this Fixya

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When i restarted my computer lastnight it said the system not a running how do i trun that back on so i can be able to use it again


To resolve the problem, Start the Help and Support Center service and set it to Automatic. Follow these steps:
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If the Help and Support service is missing in the Services.msc listing, this may be due to accidental deletion of a registry key. Download helpsvc.zip file and unzip the contents. Extract helpsvc.reg to the Desktop and double-click to merge the contents to the registry. This restores the Help and Support service entry.

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