Windows cannot open help and support because a system is not running... to fix this problem, start the service named Help and Support.... How and where can i see it... i try to open the icon with the help and support.. but still the same problem... i cannot open it... plllssssss help meeee....
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To resolve the problem, Start the Help and Support Center service and set it to Automatic. Follow these steps:
Click Start, Run and type Services.msc
Double-click Help and Support
Set the Startup type to Automatic
Start the Service
If the Help and Support service is missing in the Services.msc listing, this may be due to accidental deletion of a registry key. Download helpsvc.zip file and unzip the contents. Extract helpsvc.reg to the Desktop and double-click to merge the contents to the registry. This restores the Help and Support service entry.
Step 1: Stop Windows Installer From Popping Up b> The older a computer gets, the more junk it accumulates. A great number of computers out there don't start up without a thousand things popping up demanding your attention. Windows Installer is one of the more notorious pop-up offenders for Microsoft users. Stopping these pop-ups can prove challenging, however, there is a way.
On your computer's desktop, click on the "Start" tab, typically located on the bottom left of the screen (in Vista it may be the Windows symbol rather than the word "Start"). Now locate and click the program titled "Run." Vista users can locate this program by typing "run" in the search box at the bottom of the "Start" menu. Once "Run" is open, type "MSCONFIG" into the empty box and click "OK." This will open the System Configuration Utility. With the System Configuration Utility open, select the tab labeled "Services." Scroll down the list of services (it may be beneficial to click the "service" column to sort the services alphabetically) until you find the "Windows Installer" program. Now click the check box beside the Windows Installer name and click the "Disable" button at the bottom of the System Configuration. Congratulations, you have stopped "Windows Installer" from popping up!
Type "services.msc" at the prompt which will open the Services window.
Scroll down the alphabetical list in the right window pane until you come to the entry with the name "Print Spooler"
Right-click this entry, then select "stop". This will stop the computer running the process that holds your print queues.
Leaving that window open for now, click again on "Start", and then click "My Computer" to open a Windows Explorer window.
We've stopped the queue service, now we just have to clear the jam that is already there. To do this we navigate to the print spool folder which is hiding within the Windows folders. Usually Windows is installed on C: drive, but you should be able to tell when the Explorer window opens which drive it is on.
The usual path to the spool folder is C:\WINDOWS\system32\spool\PRINTERS, but yours may be slightly different. Your windows drive may have another name for instance, but this would be uncommon. So click on your Windows drive (usually C), then double-click on the Windows folder, and then find the System32 folder and double-click on that. Windows may warn you that you are about to view system files, but click "View files anyway" message and search out the "spool folder". Within the Spool folder is your Printers folder, and you should open that.
Delete every file within this folder to empty the jammed print queue (pressing the "ctrl" and "a" keys will select all files and then you can just hit "delete").
Close the explorer window now that we have emptied the cleared spool files and return to your Services window. We must re-start the Printer spooler service, and do so by right-clicking the Print Spooler entry and selecting "Start" from the list. Close the services window and try printing again.
Scanning computer to eliminate malwares, spywares and the viruses from your laptop.
2- Repairing and cleaning Windows registry.
These two tips are found to be very helpful to fix the laptop shutdown problem. Almost all the computer users surf internet which could result in viruses attacking your system. Some of these infections are really pesky and cause the machines to shutdown randomly.
The registry errors, however, are the internal errors and can become a cause of system crashes and freezes. The registry keys shall be in good health to keep a system perfect.
When I noticed my laptop keeps shutting down everytime, I tested the Intel Software Partner, RegInOut to fix the random shutdown problem with my laptop.
It is also important to remove the suspicious applications and programs in the computer to avoid Windows freezing. In this type of infection not only your Windows registry gets corrupted and needs massive repair but also there is virus based penetration in the Windows set up. In this situation it is recommended to conduct a virus scan as well.However, if your Windows freezes up, the best solution is to repair the computer registry.use registry cleaner reg in out
This will be a virus or hard drive problem. Run you anti virus to see if it finds anything that may be eating up your system. If doesn't find anything, then try a system repair with your recovery or operating system disc, this will fix the missing or corrupt files. If you have any issues during or after the repair then you can assume that the hard drive is going out. More that likely a sector is going bad.