Sony Walkman Video NWZ-A815 Digital Media Player Logo

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Posted on Jan 23, 2009

Sony nwz-a815 not regonised

Hi my sony nwz-a815 woz working fine then 2day wen i plugged it in to the computer earlyer 2night its not regonised or charging its coming up as new hardwear found on the bottom right of the screen but not instaling notings happining is der anyting i can do

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  • Posted on Mar 19, 2009
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There is a reset button on the right side of the player. use a needle or simlar to access it. It will reset your player and you will need to add all your music again. I had the same problem and this resolved it.

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1answer

Sony walkman NWZ-A815. Device not recognised by PC. Windows says drivers are upto date. please help.

Hi simon755...

Go to Device Manager
To get to Device Manager you will:
Right click on My Computer>Properties>click the Hardware Tab>Device Manager.
After you are in Device Manager look for your MP3 player or Unit.
Here you should see no "Yellow" exclamation points.
If you do they they are telling you that you have a device conflict.
If you currnetly have your unit plugged in, you may notice the "unknown device" which would be your Player or Unit.
If you unit has an exclamation point by it, then you will need to click on it and delete it.
After you remove all devices with conflicts then click on refresh and search again for your MP3 player/Device.
The computer should install your device this time and solve your problem with connection of the MP3 player/Device.
Please take time to rate me thumbs up.
1helpful
1answer

Transferring from cd

If its Sony NWZ-A815 MP3 player then install Media Manager software in PC to transfer mp3 media files in player.

Check player box as Media Manager software CD is supplied with player.

OR download software from Sony Support.
0helpful
2answers

NWZ A815

I replied you in solution thread Sir.
1helpful
1answer

Not recognized by computers

To fix this try the following using an account with administrator privileges and internet access:

1. Open Device Manager (While holding the windows key, press the Pause / Break key. This will open up the System Properties box. Select the Hardware tab and click Device Manager)
2. Find and expand the Portable Devices folder (a problem icon should appear beside the WALKMAN NWZ-A815 device)
3. Right-click WALKMAN NWZ-A815
4. Click Update Driver...
5. Select Yes, this time only
6. Click Next
7. Select Install the software automatically
8. Click Next
9. Click Finish

Open Windows Media Player 11, connect your sony nwz-a815 and wait for it to appear then try to sync some files.

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