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That is a very old GE model. There may be a screw under the agitator cap which needs to be pried off. Even with the screw removed the agitator usually rusts or bonds to the transmission top. GE had a special pulling tool that was a metal ring that fit over the agitator with 3 set screws in it that you had to screw into the outer plastic of the agitator. A gear puller was then needed to pull the agitator off. Don't know if its worth it considering the age of the machine.
Repair or replace is always a judgement call. Most people will be better off replacing the machine. This is a rather big job, labor wise. On a difficulty scale of 1 -10, I'd give it an 8. The metal is the inner area between the inner drum and the transmission shaft, which has corroded and started to break apart. (located under the agitator) To repair, the agitator is removed, the washer front and top are removed to allow the washer's outer tub cover to be removed. This allows the inner tub to be removed. (caution: the big nut under the agitator drive spline is a left hand thread) Then, the drain hose, water level hose, suspension rods, and electrical to the motor are all removed to allow the entire drum to be removed from the washer to allow the inner tub to be removed. The actual metal part which needs to be replaced is then easy to replace by removing a few torx head screws from the underside of the inner tub.
Hi,does the top part of the agitator move freely when you move it by hand?Or does it catch,if it does not catch the the cogs other wise known as dog ears are worn out.Do not believe the little cogs that catch inside the top part of the agitator can be replaced.You may have to replace the whole agitator unit on some models they are around 40.00.
I had this same problem with our GE top load washer. I just needed to pull harder. (Note: The agitator is held in place by about a dozen L-shaped clips in a ring around the agitator's base that will release more as you pull harder on the agitator.) Everything from the base below the large fins on up comes out together. Grab the shaft above the fins and pull slowly and hard. I had to take the entire tub out, lay it on the porch, put my feet inside of it, and pull the agitator assembly out. I wasn't able to pull it out while it was still in the washer. BE CAREFUL! DON'T **** IT OUT; that might injure your back; just pull out slowly and as hard as you can without hurting yourself. I was able to get it out successfully, but I am currently stuck at removing the bell below the agitator. Good luck!
There's a part under the agitator(which lifts off if you pull up from the bottom evenly on two sides) called the "Air Bell Coupler" that attaches to a metal toothed motor shaft with one bolt. More than likely the plastic teeth have stripped off from this coupler, preventing it from sitting tightly on the shaft, thus causing the agitator to not "agitate" properly. You can get this from www.partselect.com.
KIT - AGITATOR COUPLING
Cost is $7.15 plus shipping.
this how it all looks inside
this is half way :
this well help you in general