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The way to restore Gateways is to hold down the ALT Key and repeatedly hitting f10 then it should bring you to a boot sequence screen then choose the HDD and then hold down ALT and repeatedly hit f10 again.
That should prompt the restore feature for gateway.
with a "Restore from factory default" option. This loads the system partition (C:) from the recovery partition (hidden). It does wipe every thing out on the C: drive to be like it was when new.
If that doesn't work the only way to do it is to boot into windows and run the eRecovery program
Are you trying to login to a windows account on the laptop? If so that account might be synced with a microsoft account (windows 8+) and if it has internet connection you can log into your microsoft account from another computer or reset the password and it will sync with your laptop (again if it has an active internet connection)
The same model Lenovo can have different types of network, video and audio drivers and unless you know exactly which one is installed in your Lenovo, you need to download all the drivers and install each driver until you find the right driver. When you download the drivers, write down the device driver and it's file name so you have a record of which driver you are installing and which directory the unzipped files are located on your hard drive. Go to the IBM/Lenovo WEB site - support/download page and download the latest Windows device drivers for your model computer, Use this link: - http://www-307.ibm.com/pc/support/site.wss/product.do?template=%2Fproductselection%2Flandingpages%2FbrowseByProductLandingPage.vm&sitestyle=lenovo&brandind=10&validate=true
If their is any other log logon to it and goto start menu-right click on my computer-manage-local user and groups-user-right click on your log u will see set password you can write the new password
Boot your computer up in safe mode, Keep pressing F8 once you turn your computer on until you get to advanced boot options then click on safe mode. Log in under Administrator adn goto the control panel and user accounts and then change her passwrod from there.
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