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Hi, could you please help me? I have sound but no video... Video works to plasma above fireplace if I plug the red/blue/green cables directly into the cable box, but not if it goes through the Denon...

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  • Buoyant_Swim Jan 23, 2009

    ... already read the manual. Am wiring r/b/g from cable box to receiver cbl/tv input, than r/b/g to plasma...

    please... help.



    Already called Denon. They do not have customer service help available outside of normal office working hours. I am VERY ready to return this thing!! Horrible support!

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This is typical. Your Denon has "assignable" inputs for both audio and video.

Basics... your AVR is not processing the correct video input of the source selction you have pressed.

I hate to be the pain here but, you are going to have to read the manual related to your Denon model # in order to figure out how to change these settings.

Usually it is not very hard. I suggest going to the Denon website and downloading the manual for your unit. After reading though the manual (usually toilet reading material) you will understand how to change and assign these settings/inputs.

Good Luck...

Posted on Jan 23, 2009

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