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Ikebana fireblaster external hard drive crash?

Hello - i came back to the office from the holiday to find my ikebana fireblaster external hard drive turned off, most likely due to a power surge during a power failure. when i reset the breaker, my other two external hard drives mounted, but the ikebana will not. at first, the drive had immediate flashing red lights whenever i tried to turn it on. i turned it off over night. this morning, i turned it back on - the flashing lights were now gone (a green 'on' indicator light remained) but the drive does not show up on my desk top. i cannot access the information on the drive nor can i get it to mount on any of the computers in my office. other 411: Mac OSX v 10.3.9 thanks for any assistance you can provide in helping me access the data on this drive. regards, shannon

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Re: ikebana fireblaster external hard drive crash?

If the information on it is worth more than the warranty, or the warranty has expired, then open it up, physically extract the hard drive itself and mount it in a pc as a slave drive. Then you should be able to get your data. Sounds like the power supply in the external drive has gone - please post back if you want us to try and source spares etc Hope this helps :)

Posted on Jul 07, 2007

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I lost my installation cd please help what can i do to get my external drive to work

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There are just not any a, b, c answers to questions as general as "how do I install my external hard drive to my laptop?) It is very likely you will NOT have to have an installation CD. The purpose of the installation CD is to keep you from having to answer all the questions I just asked. So, tell me in considerable detail what you have and I'll do my best to help. (I'm sure others will offer help also.)

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If you believe that this information was helpful to you please return to the FixYa website and rate my response to your question.

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Western Digial Element 1.5 TB external hard drive not recognized by windows XP. The letter drive for the external hard drive is not showing on the My Computer folder. It shows up in the safely remove...

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1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around.

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.

5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port

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7. If none of the above steps help look at updating the drivers from the manufacturers web site in the support section.

8. If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
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9. ensure that you have set removable drives for "quick removal" or that you use the "Safly Remove Hardware" option often shown on the lower toolbar.It is possible that files my not be fully written to external devices before they are removed. This corrupts the file itself and even on occasion the drive.

USB hard drives should be treated with extreme care.
This is a real hard drive ! and knocks and bumps can quite literally kill them.

Hope this gives you the information you need

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