Question about Cannon i70 Printer

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Paper feed not working

When I load paper in the printer and select something to print, the paper is feed partialy into the printer but not fully or enough for the second set of wheels to catch it. So the printer keeps on printing as if it has paper but no paper has been supplied. Any Help would be appreciated.

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  • david  perch
    david perch Jul 08, 2007

    I have two sets of rollers and it catches the first set but not the second. I cant get to it to clean and it seems that something isi blocking the paper from reaching the rollers.

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Remove the paper from the machine and look where it feeds in. There should be some rubber rollers, try cleaning them with a rag and some rubbing alcohol. If this doesn't work let me know. Also fan the paper before loading it. John

Posted on Jul 08, 2007

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Inside of the machine is dirty.
If the inside of the machine is dirty, the printed paper may be smudged.
Follow the steps described below to clean the inside of the machine.
1. Ensure that the machine is turned on and there is no paper loaded in the Auto Sheet Feeder.
2. Place A4/Letter-sized plain paper in landscape orientation, horizontally fold it in half.
3. Unfold the paper, and load the paper in the Auto Sheet Feeder with the inverted-V edge down.

4. Select <Bottom plate cleaning> from <Maintenance>.
5. Select <Yes> on the Bottom plate cleaning confirmation screen and then press [OK].
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If protrusions inside the machine are stained, wipe ink off the protrusions using a swab or such like.
* Important
Before cleaning, be sure to turn OFF the machine.
Paper feed roller is dirty.
Follow the steps described below to clean the paper feed rollers.
1. Ensure that the machine is turned ON and there is no paper loaded in the machine.
2. Select <Roller cleaning> from <Maintenance>.
3. Select <Yes> on the Roller cleaning confirmation screen and then press [OK].
The paper feed roller will rotate as it cleans.
4. Repeat this operation twice.
5. Load three or more sheets of A4/Letter-sized plain paper lengthways in the Auto Sheet Feeder.
6. Select <Roller cleaning> from <Maintenance>.
7. Select <Yes> on the Roller cleaning confirmation screen and then press [OK].
The paper that is loaded in the machine will feed through the machine and be ejected.
8. Repeat Steps 5 to 7 three times.
Inappropriate paper type is used.
Check to see if the paper you are printing on is too thick. See Paper Types You Cannot Use.
Note that smudging may occur at the top and bottom edges of the paper when using Borderless Printing. Ensure that the paper you are using is compatible with Borderless Printing.
Thick paper is used.
When printing on thick paper, set the Paper Thickness Lever to the right.
This widens the gap between the FINE Cartridge and the paper. Try this maneuver if the printed surface is scratched.
Media is curled.
If all four corners or the printing surface of the paper is curled, the paper may become dirty or may not feed properly. Use the paper after correcting paper curl as follows.
1. Place the printing surface face up (A), and cover it with a sheet of non-printing regular paper to avoid damaging the surface.
2. Roll up the paper in the direction opposite to the paper curl as per the figure below.
3. Check the printing paper to confirm if the paper curl is eliminated to within approximately 2 to 5mm / 0.08 to 0.2 in (B).
It is recommended to print on curl-corrected paper one sheet at a time.
The media type is not selected correctly in the printer driver.
On the [Main] tab of the printer driver, ensure that the [Media Type] selected matches the paper loaded.

In the [Print] dialog box of the printer driver, select [Quality & Media] from the pop-up menu, and then ensure that the [Media Type] selected matches the paper loaded.
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Load in the portrait orientation regardless of the print direction of the Auto Sheet Feeder.
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1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.)
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If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
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8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
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Clean The Paper Feed Rollers Using The Unit's Operation Panel If the paper feed roller is dirty, paper is not fed properly because the paper feed roller slips. Cleaning the paper feed roller could resolve the paper feeding problem. Please follow the instructions below to clean the Paper Feed Rollers directly from the unit. Caution: Since the cleaning process wears down the paper feed roller, perform this procedure only when necessary and no more than three (3) times.
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  2. Use the <Feed Switch> button to select the paper source where you do the paper feed roller cleaning. Click for additional information.

  3. Press the <Menu> button.

  4. Use the right / left cursor button to select [Maintenance/settings] press the <OK> button.


    Note: This procedure is skipped if your machine is in Scan mode. Proceed to step 5.


  5. Use the right / left cursor button to select [Maintenance] and the press the <OK> button.

  6. Use the up / down cursor button to select [Roller cleaning] and press the <OK> button.

    05sj00164_01_en.gif

  7. Use the up / down cursor button to select [Yes], then press the <OK> button. (The paper feed roller cleaning starts.)

  8. To check if the rollers are clean, load a sheet of Letter-sized plain paper in the same paper source you selected in step 2, and press the <Open> button.

  9. Use the up / down cursor button to select [Roller cleaning] and press the <OK> button.

    05sj00164_01_en.gif

  10. Use the up / down cursor button to select [Yes], then press the <OK> button. (Paper will be fed.)


    Note: If paper is not fed properly, repeat steps 4 through 10 above up to three times.

Paper Source
Press the <Feed Switch> button to switch to toggle between the Automatic Sheet Feed (ASF) or Cassette. The light will come on when the <Feed Switch> is set for that paper source.
ASF
mp500_asf_led.gif

Cassette

mp_500_cassette_feed_switch_led.jpg


Note: When printing from the computer, if paper does not feed from the source you have selected on the operation panel, check Paper Source setting in the printer driver. If the option is not set to 'Paper Feed Switch', paper will feed from the source selected in the driver.
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1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.)
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5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
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