While playing a game disc, the screen pixelated into colored bars and froze. Reset did not work. Pressing the on/off button did not work. I had to pull the power cord to get it to shut off. After plugging it back in, the unit will turn on but the screen stays black with no sound. It takes a game disc and sounds like it's reading it, but nothing happens.
If your having this problem, its either a issue with your particular cables or with the system its self. (Usually its the system). Call nintendo, they will ask you to do some sort of troubleshooting and then if your within your year of ownership, they should offer you a free repair.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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There are two ways to sync the Wii remote with the Wii console after pressing the red sync button like you did:
1) Press the "1" and "2" buttons on the Wii remote until the lights begin to flash. This method provides a temporary connection to the Wii.
2) Open the battery cover on the Wii remote and press the red button next to the batteries. This creates a permanent connection or "pair" between the Wii remote and the Wii console.
Based on your description, it sounds like you are using method #1. In order to power on the Wii when the Wii's red light is on (meaning the machine is turned off) and start playing games like you want, method #2 must be used.
Imagine method #1 as "guest mode". If a friend comes over with their Wii remote and wants to play a game, you would open up the game first, use method #1, and your friend would temporarily be connected to the Wii. Using method #1 is like "owner mode" that lets the Wii remote turn the console on and off and always stay connected to it.
Hope this helps!
Disconect all the wires from the unit and leave for atleast five minutes. You need to even unplug the power cord from the recepticle in the wall or power bar. The unit should reset itself and hopefully turn back on clear of what was locked on.
Most likely not a fault with either. Try not touching the nunchuk while the game is powering up, as moving the joystick while the game is powering up can cause these issues. If the problem is still happening, click the Wii Home button and open the Wii Remote Settings at the bottom of the screen. Choose the option to reconnect the remote, and then try again. If this doesn't work, ai am not really sure what is the issue. You may need to send to NOA for a checkup.
Play the tutorial before playing the game. It'll tell you how to play the game. If there is still no sound, it is possible that the strum bar on the guitar is broken, and you will need to have it replaced. You can use the D-pad on the guitar as an alternative to the strum bar, just to see if the guitar works.
I had the same problem. No new games would play but the old games played fine. I clicked on the spinning disc icon (where the game should come up) and it prompted me to do an update. I accepted. Once the update was complete (took about a minute or 2) the new games worked fine.