Question about Ionic Pro CA200 Air Purifier
The red light is on, I took out the blades and cleaned them then put them back. the blue light comes on for a second then it goes red again. I tried everything I can think of..any ideas?
The machine is now part of a land fill elsewhere. Do to the company's attitude and refusal to help figure out what was wrong, they will not get another dime of my money. It seems that - when I tested - several of the components were zapped. I found at least one z diode out on the power supply end. I was not about to start fooling with the flyback xmfr. What amounted to the chrona wires tested fine. It is a neat idea but the company is worthless as far as customer relations. The "service" person could barely speak English (Engrish). They did not know a transistor from a fuse! I will recommend this product TO NO ONE. Ionic Pro - are you listening??? A VERY DISSATISFIED CUSTOMER!!!
Posted on Jun 09, 2008
I have the EXACT same problem with the red light!!! I always regularly cleaned the blades and the wires, but one day the red cleaning light went on and never turned off. I tried holding the power button and just like everyone else, the blue light comes on for a second, and then the red light goes back on. I emailed the company and have not gotten a response. Anyone got a response from them? If so, I would love to know how to fix it. This thing aint cheap!!!
Posted on Jun 09, 2008
Here is the link to the user manual if you need it; http://www.ionic-pro.tv/pics/ip_manual.pdf Check page 9 of the pdf file - "unit may need resetting - press the on button to reset" - I guess you have probably tried this, so try pressing and holding it in for a while. Have you cleaned the ionizing wires? (page 8 of the pdf) - and check they are fully inserted. Take the blades out, and re-insert them again, making sure they are properly seated. If none of this helps (reset after trying each thing), then there may be a fault with the blades that could be possibly solved by getting a new set, depending on the price being worth it; http://www.gppay.com/process.php?site=ionic-pro&td=tv&action=order_form&l=english If none of that helps, then I think the control circuit is probably fried - if they will send you a replacement (unlikely, but ask them really firmly), this is almost certainly a very simple job, so please ask again if you need a hand. Hope this helps :)
Posted on Jul 07, 2007
I find that if I clean, not just the removable blades, but also take a lint-free dusting cloth and clean around the wire and the vents, that it will work again.
Posted on Jan 08, 2016
Just keep pushing the power button on and off it will cause blue lights to stay on warming up the wires until it stays on. Works everytime for me.
Posted on Jan 05, 2014
I have the same problem with TWO of their units ! I bought another on ebay and it lasted 2 days and guess what? same thing!!!! I agree, not 1 more dime from me either !
Posted on Nov 19, 2011
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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