Question about Microsoft Xbox 360 Console

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When i plug in my xbox 360 it has sound but no video and i have on this website that I can send it to microsoft for free but i dont have enough info

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  • lilpuertoric Jan 23, 2009

    I have the same exact problem. When I turn on my xbox 360, i get audio but i don't get video playback. I don't want to waste money on a new a/v cable if it's not going to slove the problem.

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Just call ms support.
Phone

Assistance by phone: 800 587 1102
or +44 20 7365 9792 from a mobile phone
Hearing Impaired (TTY device):
0800 587 1103
Hours of operation:
Monday-Friday: 09:00-22:00
Saturday: 09:00-20:00
Sunday: 09:00-17:00

Posted on Jan 23, 2009

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1 Answer

I dont have the red lights but it keeps mking a sound and keeps freezin. whats wrong


This is usually caused by a cold solder joint under the GPU, which causes overheating, but your xbox 360 hasn't recognized it yet, thus it has not displayed the 3RROD error (3 Red ring2_bing.gif of death, red lights). It will sometime in the future if it remains unfixed.

You have a few options:

1) If it is within 3 years of its manufacture date (printed on the back of the console). You can call Microsoft and send it in, and they may replace it for you for free. I know they do this for 3RROD Xboxes, but they may not be as quick to replace it for free if it hasn't displayed the error yet.

2) Do the "X-Clamp" fix yourself following a guide from here or here.

3) There are many repair websites that would be more than happy to have you send in your Xbox 360 to have it repaired.

Dec 08, 2009 | Microsoft Xbox 360 Console

3 Answers

3 flashing red lights


DO NOT go to the website in solution #1. It only sells a 'proven guide' full of info that can be found on the web for free.

Either have microsoft fix it for you, if it's under warranty, or google 'xbox 360 hybrid fix'.

Oct 11, 2009 | Microsoft Xbox 360 Console

1 Answer

There are 3 flashing red lights what is wrong


This means that your xbox has got the 3 rings of death. Dont worry though i got this on my xbox too. Its a problem with how the xbox was made and Microsoft has taken steps to correct it. 

You need to call Microsoft and send in your xbox 360 and in a few weeks you will recieve a new one. This process is free. 

More info: http://support.microsoft.com/kb/907534

Feb 18, 2009 | Microsoft Xbox 360 Console

1 Answer

360 powerblock works when not pluged but dosnt when is plugged


It is the power brick. If you are under warranty you can have microsoft send you a new one for free, otherwise a new powerbrick is around 80 dollars.

Feb 06, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 - plugged in, but red light won't change to green, therefore, machine won't turn on. Checked all connections - everything is in properly.


sounds like something that happened to me. this is what worked http://xboxrepaircenter.info i fixed mine in less than 2 hours for dirt cheap they guarantee your Xbox will be fixed in 2 hours if you send it to Microsoft it will cost more just for shipping, and you have to wait 2 to 3 months

Dec 25, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 help


well when you go to the site, it will ask you to put in information about yourself and your xbox like serial number and stuff. Based on that serial number the website will tell you if your xbox is under warreny. If it is they will mail you a box for free with a free return label for them. It will not cost you anything to mail it. If its defective they will fix it or send a new one. MY 360 elite died on me and i did all that and it was about a month and they sent me a brand new one because they couldnt fix my old one and they gave me a free month of xbox live.


Oct 27, 2008 | Microsoft Xbox 360 Console

1 Answer

When i turn my xbox 360 on i get a blank screen with no picture or sound


My solution would be to send it to microsoft if it's still under warranty.

Aug 28, 2008 | Microsoft Xbox 360 Console

2 Answers

No video


did you try to unplug and replug the cable that makes sound and video

Jul 19, 2008 | Microsoft Xbox 360 Console

6 Answers

Xbox360 is not reading hard drive


It cannot be fixed and since microsft is so stupid (still better than sony tho) they said that i had to buy a new harddrive so dont bother sending it to microsift theyll just say to u wut they said to me. "Buy a new one"

Aug 19, 2007 | Microsoft Xbox 360 Console

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