An expert who has achieved level 3 by getting 1000 points
An expert that got 20 achievements.
An expert that got 10 achievements.
An expert that got 5 achievements.
Re: Only the quajznm keys are working on my laptop...
I would shut down the computer, unplug the keyboard and ignore both overnight and try it again in the morning after inverting the keyboard and slapping (flat handed, not hard) the keys in case she had someting in her fingers when she did it.
Heck, I don't even know which language she managed to call up that only needs those letters - LOL.
If she actually managed to damage it, new standard keyboards are cheap.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
There are a few things which could cause the problem that you describe. However, as your laptop is less than a month old go back to the vendor/shop where you bought it and get them to sort it out. Take your receipt with you.
You have an automatic 12 month warranty with a new item. Don't try and do anything yourself as this may invalidate the warranty.
The onus is on the vendor. They either have to give you a new unit, refund your money or repair/refurbish it.
This may sound like a cop-out but you'll find that vendors are very helpful indeed. Laptops aren't easy to repair by yourself .. so .. let the vendor sort it out. Consumer law is on your side.
A few years back I bought a brand new laptop in a computer superstore. When I got it home it didn't work. The next day I went back to the superstore and there in the queue at the customer service desk was a woman who had bought an identical model the previous day .. and it didn't work. All sorted out within minutes.
A stuck key on a keyboard is one of those annoying things. The typical desktop keyboard has about 104 keys, a laptop keyboard has a few less. The problem of a stuck key can be a hardware or a software problem or the key itself might be the culprit.
Hit the key several times. This will almost always unstuck a key. Clean the keyboard with an approved keyboard cleaner. These often come as wipes. People sometimes spill food and drink that can make keys sticky. Pop the keys out using a small knife or flathead screwdriver. Most keys pop right out and can be pushed right back in place. Look for something that might be blocking the key and remove anything you find.
If you hit some keys and then it starts - it indicates a stuck key on the keyboard. Check the keys to make sure they are all fully up and nothing has been spilled on them or gotten stuck under them. Keys can be removed usually by prying gently under the edge and replaced by pressing down firmly. Probably what is happening is the if a program opens and you see a series of 4's is that the "4" key is the one sticking partially and preventing boot up. The beeeep is simply to tell you something is wrong with hardware, ie: keyboard, mouse, memory will all generate a long beep or several short beeps. The owners manual will list beep codes to help you determine where to look to find the problem.
I did the same thing. Here's what I did:
Took whole thing apart. Cleaned any coffee with q-tips dipped in water / paper towels. Removed the keyboard. Ran it through the dishwasher with no soap in it and heated dryer off of course.
I let it dry for a day and was bummed that now the whole keyboard stopped working. Well then 4 days later to my surprise / delight.. the whole thing started working again. New keyboards on ebay were also very reasonable. But mine still works perfectly after the dishwasher cleaning.
Make sure external keyboard is turned on in the BIOS. Not sure what key to get into the Bios, because you did not say what brand of laptop that you have. Try hitting the delete key or one of the F keys when it starts up.