Question about Office Depot Ativa DQ60M Shredder

5 Answers

Wont stop running

I turn the power switch to auto and it turns on right away. i have shaken it, banged it and it wont stop.

Posted by on

  • bill20124 Feb 27, 2008

    This is an annoying problem. I have disassembled the shredder and cleaned out the jammed paper. This provided a brief solution. Banging it hard will sometimes stop the incessant running. I haven't tried filing down the plastic sensor. I have concluded it is basically a low quality product.

×

Ad

5 Answers

  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.

    Corporal:

    An expert that has over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 14 Answers

There is probably a small piece of paper jammed on the switch that activates the shredding function. Check if there is a piece of paper with some adhesive (like a label) stuck in there. This will keep the switch activated at all times, Simply remove it and it should work as long as the contacts are not bent .
Roland the Furious..

Posted on May 01, 2013

Ad

BEST SOLUTION FOR ACTRIVAS SHREDDERS IS DO NOT BUY> CHEAP JUNK AND WARRANTY IS USELESS FROM OFFICE DEPOT>

Posted on Sep 18, 2008

Ad
  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

My Ativa DQ80M would run for about 2 minutes after it was done shredding. I cleaned it out thoroughly to no avail. Then I took the whole thing apart down to the activator switch. I was looking for an optical sensor (it doesn't have one).
Inserted paper moves a small plastic piece. This piece squishes a small plastic diaphragm which activates the ON switch. As the diaphragm returns to its original size, the ON switch is deactivated and it stops running. I think the plastic diaphragm is old and just not as "springy" as it once was, so it takes considerably longer to return to its original size.
To fix, I filed down the hard plastic piece (the one that paper moves and which squishes the diaphragm). I estimate that I took off a couple of millimeters. Actually I took a little off, put it back together, took it apart, and took off more.
I took off the five screws on the bottom (probably voiding the warrant), removed the plastic cover, removed the blade roller mechanism (just lifts out, no screws). Then I removed two screws to remove the plastic switch housing. The hard plastic piece lifts right out to be filed.
The end result is that the diaphragm isn't compressed as much and doesn't need as much time to return to normal shape.

Posted on Feb 20, 2008

Mine wouldn't stop either. Removing the shredder head off the wastebasket and looking at the shredding teeth revealed the problem. The teeth were mangled and severely bent and overlapping one another in the center of the teeth-bar. Paper was compacted in that area and the build-up made the shredder to run continuously when the power switch was on. I have the Activa DQ61BA from Office Depot. It has been used maybe 20 times at a seasonal lake home (really sparse use). It has shredded maybe 1 credit card and 10 staples on paper (which it is claimed to be ok). Since the problem is in the center of the teeth-bar, it must have been the one credit card that destroyed the cutting teeth--or else just bad design.....So much for Activa....

Posted on Aug 19, 2007

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 432 Answers

The auto switch is stuck. Feed more paper in it to clear it, and kick once for me. The shredder has a paper jam. You can try 3 or more sheets at one time to clear it. Also try 'paper shred oil'. You can buy it at Office Depot or Office Max.

Posted on Jul 06, 2007

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Mazda b3000 pick up truck had loud clicking sound from dash behind airbag panel, while engine was NOT running. Lasted about 10 minutes and stopped.


Sounds like the recirculation door on the cabin air filter access.
Does the noise go away if you turn auto climate off and just choose recirculate or non-recirculate (one or the other). Sounds like the door is off the gears and that's whats causing all the clacking. and is probably happening because when you have it on auto or fresh air mode it is attempting to close the door, and one of the gears is probably broken and it is slipping causing the bang bang bang sound of plastic on plastic.
will go to recirculate to shut off vent to outside when you power off.
Hope this helps a little.
Just use recirculate mode if you don't want to pay to have it fixed. $$$

Jan 09, 2018 | Mazda Cars & Trucks

2 Answers

My cigerate liter stoped working and radio and horn Fuze keeps blowing I banged on my dash board and all.this happened


Hi Erik, I'm Al the owner of Big A's Auto Repair
Erik, this is call the process of elimination, what you'll need to do is unplug the liter wiring and see if it still blows the fuse. Most of the time when the liter element goes bad it because it has an eternal short. If it still blows the fuse, hook it back up and unplug the radio, if it still blows the fuse, then you may have wiring shorting out somewhere behind the dash. NOTE: If the short does go away during the process of elimination. Then you'll need to replace the thing that was causing the short. If you need further assistance go to my website. Have an awesome day Erik.
Auto Repair

Feb 01, 2015 | Cars & Trucks

1 Answer

Oven cuts out with a bang when i turn it on ???


if you hear a big bang, and it wont light right away, it is normaly the ignitor thats going bad in oven. the ignitor has to get very hot to ignite the gas. orange in color. if this is the problem be very carefull not to bump the new ignitor on any thing, if you replace it yourself.I had the same problem last year,when trying to light oven it blew the door part way open because the ignitor was bad and the build up of gas caused this.

Feb 01, 2012 | Fagor Ovens

2 Answers

The motor stopped running. i can bang it down and it kinda kicks on but wont stay on...how can i fix this or where can i order a replacement motor


before replacing the motor, check the switch itself,, it could be bad or shorting ,, also,, if it seems intermittent it could simply be the motor brushes are worn, both of those are much cheaper than the motor, as with many fixes, sometimes its cheaper to replace the whole thing that repair it,, especially with vacuums

Sep 16, 2011 | Ridgid Vacuums

2 Answers

I hear a loud ratteling noise coming from where


The rattle is likely a loose shield or a bad catalytic converter. As for the loud banging, Have you checked the front U-joints behind the brake rotors. As for the Reverse noise? Auto or stick shift?

Apr 16, 2010 | 1996 Jeep Grand Cherokee

2 Answers

Grinding noise changes with speed stops when turned right. replaced left front wheel bearing. noise is still there. whats wrong ?


Does sound stop when you turn LEFT?

Turning RIGHT puts the heavy load on the LEFT front wheel.
That initially STOPPED the noise, correct? So why did you change L?

Turning LEFT puts the load on the RIGHT. Did you change the RIGHT?

Let's say this:
If turning RIGHT stops the noise, it's the RIGHT one that's likely bad.
If turning LEFT stops the noise, it's the LEFT one that's more likely bad.

Make sense? Turning RIGHT loads the LEFT wheel; and vice-versa as the WEIGHT SHIFTS AWAY FROM THE TURN.

More than likely it is what some folks call a CV joint problem, not wheel bearings. Try backing up and then going forward to see if "clunking sound" or a sharp "bang" is heard. Wheel bearings and CV joints only work if smooth. Sometimes a BEARING RACE is bad. Also, a bad spindle / part of the CV joint / transaxle assembly worn or badly machined. If in a WET ENVIRONMENT especially, u may want to try marine grade grease or teflon-added grease.




Does sound come from POWER STEERING PUMP area?

Nov 30, 2009 | 1997 Buick LeSabre

2 Answers

Car wont start when turn the key for sometimes 20 tries


the electrical portion of you ignition switch is going out.

Aug 04, 2009 | 2000 Volkswagen Beetle

1 Answer

Spin brushes wont spin and the switch wont turn machine off. I have to unplug it. 


for the spin brushes it is most likely the motor is fried if you smell something burning it could be jammed or the wires have be shaken off the motor terminals. for it not turning off you need a new switch.

Jul 29, 2009 | Hoover F7431-900 SteamVac Vacuum

1 Answer

When ever the ZR500 is shaken, it turns off.


I think that when you shake it, the battery tends to move around and makes the camera lose power and when you stop shaking the battery settles and runs normally.

Mar 15, 2008 | Canon ZR500 Mini DV Digital Camcorder

Not finding what you are looking for?
Office Depot Ativa  DQ60M Shredder Logo

602 people viewed this question

Ask a Question

Usually answered in minutes!

Top Office Depot Office Equipment & Supplies Experts

Anthony Karuku

Level 2 Expert

257 Answers

quennie732

Level 2 Expert

398 Answers

k24674

Level 3 Expert

8080 Answers

Are you an Office Depot Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...