Question about Western Digital 500GB My Book Pro-External 500 GB Hard Drive

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Western Digital HD power light flashing

I have a western digital 320G HD that worked fine last time I used it (about 1 month ago). Its been stored in the same location it has always been so it has not been subjected to any trauma. I plugged it in today, and now the power indicator is flashing and it will not register on the computer. is there any fix for this?

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  • Anonymous Mar 21, 2009

    same problem as this person, sux balls, i have years of data and pics on that!! keng_murray@hotmail.com if anyone knows what to do?????

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5 Suggested Answers

headstrong
  • 233 Answers

SOURCE: WESTERN DIGITAL

wiggle the cable connected to the drive gently up and down and side to side

I have the same problem with one of my drives, by doing the above it works. I think the connector inside "the conatcts" don't make good contact with the cable

thanks for rating

Posted on Jan 09, 2008

  • 7 Answers

SOURCE: western digital 320g elements portable won't work

Hey,
try connecting it o another computer and check
if not yet, use only the WD USB transfer wire supplied in the box.
because WD External HDD only recongize its own USB and none other.

Posted on May 03, 2009

pgh_pa_guy
  • 2992 Answers

SOURCE: Western Digital Elements HD doing a clicking noise and no access

It might be the power adapter. I had one of these and two Maxtor external drives that just clicked that way and it turned out their adapters were bad. You can check with another adapter if you can borrow one from another drive, or use a replacement from Radio Shack. Make sure you get the same voltage and current rating marked on the original.

If the adapter isn't at fault, the small circuit board in the enclosure may be the trouble. You can remove the drive from the case and connect it to directly to a computer power supply to see if spins up properly.

If the drive still doesn't spin, it's bad. This is a common way for a drive to fail. Unfortunately, this leaves you with a drive that you can't read. Hopefully you've backed your important data up on CD or DVD.

Posted on May 21, 2009

  • 4 Answers

SOURCE: MY 1TB Western DIgital Ext Hard Drive is not recognized

Go to add new hardware wizard. This may not come with a disk if you do have a disk it will ask you to put disk in. If you do not find it there go to the HCL directory of the western digital website for installation directions.

Posted on Jun 04, 2009

  • 2 Answers

SOURCE: Cannot delete files straight from Western digital My passport HD

HOW TO BYPASS THE CRAPPY SOFTWARE
---------------------------------------------
1. Install WD Smartware and update it.
2. Run Virtual CD (VCD) Manager at http://www.wdc.com/wdproducts/updates/?family=wdsmartwareutilities
to remove the virtual CD drive.
3. Use Control Panel add/remove programs to uninstall WD Smartware.
4. Everytime When you plug the hard drive in Windows will come up with the look for drivers window hit 'Cancel'
5. Now use it as an ordinary hard drive!

Posted on Nov 23, 2009

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1 Answer

Using Western Digital Hard Drive as External Hard Drive Problems


OK! First of all try to disconnect all usb's from neighbouring usb ports as they might be using up too much current resulting in your HD not having enough power to be powered up properly! Also, try to use a different usb port.

If all these fail, please use a voltmeter (if any available...) to check if your devices actually function...

Hope this helps! If not, please report back!

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Problem with the Mobile Disk External Data Storage Enclosure model HD-338-COMP for my 80gb Western Digital HD


just a suggestion but a few years ago is aeons in tech time maybe, just maybe the drivers for that ext drive were overlapped with OS X migration?

check apple site for more or ext drive site for latest drivers

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1 Answer

When I plug my 320G WD Elements there is no WD icon on my windows or my computer window. thanks


Have you used this HDD before?, it this is the first time?

Sometimes you have to install the WD Smartware Software. In the case of the 320G, which are the first HDD released, The computer should detect them automatically.

Try with another USB port. Do not use a USB multiport because it won't power the HD.

If it doesn't work on your computer, try it on another one. This way you can discard the possibility that the HDD is damaged.

God BLess You!!!

Feb 14, 2011 | Western Digital Passport 320GB External...

1 Answer

My Western Digital My Passport 320g hard drive has been playing up for a while, by things just dissappearing... then one day i deleted everything and formatted it and was 3 weeks later it was still on...


Your HD is dead.. You can replace the drive inside the case if you don't want to buy a whole new passport. You just need to buy the right type. It is most likely Serial ATA, SATA, but it might also be a Parrallel ATA. PATA. Also you can go with a larger capacity.
Go to a local computer store, take the old drive with you.. Or shop online TigerDirect.com , FRYS.com etc.. Should be cheaper than buying whole thing. And you can probably use any brand.

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1 Answer

Blank Computer Shuts Down For No Reason


the old hard disk died a month ago and you got a new new one now rt? that means you were not using your computer for one month.So there is a chance of processor heat sink paste worned out and processor is getting hot. So you need to remove the heat sink and apply new heat sink paste and re-fix processor, re-fix ram sticks also.. make sure processor fan is working well.

if its still having problem, you need to check the SMPS...

Another reason, you need check to the compatibility of mother board with hard disk. That means, you need to check how much size of hard disk your motherboard will support?


Apr 02, 2010 | Western Digital MY BOOK HOME 1TB EXT...

1 Answer

Western digital 320g elements portable won't work


Hey,
try connecting it o another computer and check
if not yet, use only the WD USB transfer wire supplied in the box.
because WD External HDD only recongize its own USB and none other.

May 03, 2009 | Western Digital Elements powered by WD 320...

4 Answers

Western Digital hard drive problem


Ok.  I have a WD 500 and I have ran into similar problems.  First, shut your computer down.  Unplug the hard drives USB cable and the power cable.  Wait for about 2 minutes.  Plug the USB cable into the computer, plug the power cord in...wait for 30-45 seconds and then start your computer.  That hopefully should solve your issues.

Mar 01, 2009 | Western Digital My Book Essential Edition...

2 Answers

Help! the green light flashes then nothing happens


The exact same thing just happened to me (WD elements 500 gig) and it's only about 10 months old. I called the customer help line (on the official website) and after they asked me what the serial number of my HD was they were going to send me a new power supply. Simple as that. They said they'd be able to send it out early next week. I'm hoping that the HD didn't get fried and it's just the power supply but what you've described is EXACTLY what is happening to mine.

Oct 31, 2008 | Western Digital 250GB ELEMENTS EXTERNAL...

1 Answer

Western DIgital 500 GB litght flashes but not working


I discovered that the wrong power adapter was plugged into the Western Digital My Book which is why it was blinking two times a second and fried it. Plugged in a 24v instead of the 12vThe tech support person at Western Digital ignored the information of the blinking light. I fixed the hard drive issue by removing the cover (no easy task) and installing it as a slave drive on my computer. I am backing up that hard drive using another Western Digital My Book.

I would suggest to anyone who has the problem of frying their Western Digital hard drive to make it a secondary drive on your computer. My item was under warranty, but all they would have done is replace the product and not recovered the data. They gave me references on whom to send the problem hard drive to.

There are a couple of videos on youtube showing how to remove the cover. I wound up using credit cards and a DVD to pry it apart. I was fearful that a screwdriver could create noticeable tampering.

Sep 28, 2008 | Western Digital My Book Essential Edition...

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