Question about Western Digital 500GB My Book Pro-External 500 GB Hard Drive
I have a western digital 320G HD that worked fine last time I used it (about 1 month ago). Its been stored in the same location it has always been so it has not been subjected to any trauma. I plugged it in today, and now the power indicator is flashing and it will not register on the computer. is there any fix for this?
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
SOURCE: WESTERN DIGITAL
wiggle the cable connected to the drive gently up and down and side to side
I have the same problem with one of my drives, by doing the above it works. I think the connector inside "the conatcts" don't make good contact with the cable
thanks for rating
Posted on Jan 09, 2008
try connecting it o another computer and check
if not yet, use only the WD USB transfer wire supplied in the box.
because WD External HDD only recongize its own USB and none other.
Posted on May 03, 2009
It might be the power adapter. I had one of these and two Maxtor external drives that just clicked that way and it turned out their adapters were bad. You can check with another adapter if you can borrow one from another drive, or use a replacement from Radio Shack. Make sure you get the same voltage and current rating marked on the original.
If the adapter isn't at fault, the small circuit board in the enclosure may be the trouble. You can remove the drive from the case and connect it to directly to a computer power supply to see if spins up properly.
If the drive still doesn't spin, it's bad. This is a common way for a drive to fail. Unfortunately, this leaves you with a drive that you can't read. Hopefully you've backed your important data up on CD or DVD.
Posted on May 21, 2009
Go to add new hardware wizard. This may not come with a disk if you do have a disk it will ask you to put disk in. If you do not find it there go to the HCL directory of the western digital website for installation directions.
Posted on Jun 04, 2009
HOW TO BYPASS THE CRAPPY SOFTWARE
1. Install WD Smartware and update it.
2. Run Virtual CD (VCD) Manager at http://www.wdc.com/wdproducts/updates/?family=wdsmartwareutilities
to remove the virtual CD drive.
3. Use Control Panel add/remove programs to uninstall WD Smartware.
4. Everytime When you plug the hard drive in Windows will come up with the look for drivers window hit 'Cancel'
5. Now use it as an ordinary hard drive!
Posted on Nov 23, 2009
Tips for a great answer:
Dec 07, 2015 | Western Digital My Book Essential 2TB USB...
Jun 02, 2012 | Beyond Micro Mobile / 250GB / 7200 / 8MB /...
Feb 14, 2011 | Western Digital Passport 320GB External...
Jan 23, 2011 | Western Digital My Book Essential Edition...
Dec 10, 2010 | Western Digital Passport 320GB External...
Apr 02, 2010 | Western Digital MY BOOK HOME 1TB EXT...
May 03, 2009 | Western Digital Elements powered by WD 320...
Mar 01, 2009 | Western Digital My Book Essential Edition...
Oct 31, 2008 | Western Digital 250GB ELEMENTS EXTERNAL...
Sep 28, 2008 | Western Digital My Book Essential Edition...
Mar 04, 2017 | Western Digital 500GB My Book Pro-External...
431 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: