I went into the refresh mode and i think i deleted the drivers on the unite
how do i get it fixed it will go into recovery mode and is now reconized by my computer but thats it then says load image failed
can you help you site said free help thanks jim
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It depends on what you are trying to do. If you want to wipe the harddrive before selling, overwrite all partitions. This will cause everything on the drive to disappear. BE AWARE that with the correct software, that information is still there. If you are having problems booting, run startup repair. Refresh should fix corrupted files, system restore will return unit to new condition, all data lost in this case as well.
What operating system are you using? The Zen uses the MTP driver so if you have Vista or are running windows media player 10 or 11 the driver should be present and the device ought to be recognized. If not, check device manager for your zen device. If it's there, right-click and uninstall, disconnect your player and after a few seconds plug it back in. Windows should then reinstall your driver.
bring your pc up in safe mode by pressing f8 untill you get the start up menu then select safe mode once the pc is up rght click on a blank area of the desktop .select properties ,settings, then advanced change the refresh rate down to 60hz then restart as normal your pc should now display
put the player in recovery mode by placing the hold slide button at the top of the player so that the red showes, held down the record button while turning on the player. upon connecting the USB cable the unit will go into the recover mode. Go to my computer and look for the drive which states "16MB Format" and copy the firmware files into it. Disconecting the cable after the files are copied will cause the player to reload the firmware. The player will restart and then shut off because of the Hold button position. Slide the Hold button back into normal mode and push the menu button to restart. The unit will power up and display the language settings. I went to the settings menu and changed the player USB setting to USC. I then placed the player in recovery mode again and went to the MY Computer again and set window to show hidden files. This allowes windows to see the database drive. I then ran chkdsk on the database drive which found a lot of crossed linked files. This then allowed me to delete all the files in the database. Upon comming out of the recovery mode the unit restarted normaly.
You can get the firmware at this site. http://mp3support.sandisk.com/firmware/e200/e200v101.02.18a.zip
Firmware version was too old to be reconized by new version of My Sirius Studio (MSS). Put Stiletto into recovery mode, pulled the latest driver from sirius, updated, which allowed MSS to see the unit.
Hi try this for me see if you can put your mp3 into recovery mode if it goes into recovery mode then i tell you what you need to do next ok follow these instructions 1. with mp3 off switch lock button to on position 2. press and hold rec button on left hand side 3 whilst holding down rec button switch mp3 on this should now be in recovery mode let me know if you get this far ok