Question about HP PSC 2175 All-In-One InkJet Printer

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Clicking underneath the control panel board

Hi, I just got off with one of your support people trying to troubleshoot a problem. There is a clicking sound beneath the key board on the control panel. I need to remove the control panel cover to investigate.

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  • hairrrazor Feb 06, 2009

    Knocking, repetitive noise under keyboard. ERROR message says "scanner failure, turn printer off and on again" Attempted turnoff and will not turn off with button. Pulled out power cord, waited 60 seconds, plugged into wall power outlet, knocking starts over again, stops noise in a minute or so, then copy/scan/photo card buttons blink off and on..... HELP!

  • Juanita Vega
    Juanita Vega May 11, 2010

    what type of printer are you working with?



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  • 62 Answers

Scanner has a lock on it that sounds like it needs to be unlocked. See user manual for info on where scanner lock is if it has one.

Posted on Feb 12, 2009

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Mike Anderson (Owner)
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(865)945-3808

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