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Re: out of paper error message but printer is loaded with...
Please follow the follwoing steps,
1) Open the rear access door and check for any paper jam and struck paper, unplug the power cord at the both ends from the printer and wall outlet. connect to wall out let directly dont connect to printer.
2)Press and hold # and 6 while reconnecting the power cord to the product hold for 1 min after plugging the power cord, and then release both buttons, this should resolve the issue.
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i think the printer has 2 trays, one down and the other one on top from where you insert the paper. load the paper there as well. if there is only one tray then check the paper sensor in the bottom, if the paper end sensor comes out of position then it will not detect the paper.
To solve one common problem, try this: Take out the paper tray. Slide the blue fence at the back away from the paper (toward the back of the tray) then slide it back to the correct position for the size of the paper. Replace the paper tray and see if the error message still appears.
On printer check media/paper type tray 2 or 3 is plain and tray 2/3 is set for letter paper size too, via printer control panel. Also check under paper handling other options for tray 1, also on tray 2 and 3, I think there is a blue little round switch on left should be set as letter not custom.
Some paper types cannot be feed from anywhere else but tray1/bypass ie labels/laminate/card stock.
Check print driver on pc has tray 3 option installed and is not set as default to print to manual bypass/tray 1
light flashing cause printer wants paper type/size that it "thinks" it hasn't got in tray 2/3
That error code usually indicates a problem with the bottom paper tray. Make sure the paper is loaded properly and that all the paper is aligned properly. Take all the paper out of the tray and reload it.