Unable to connect to internet when setting up new laptop
My friend purchashed his new laptop, loaded his vista prog, but cannot access the internet to register etc. Has he got to have a internet provider eg ntl/sky etc to gain internet access? his laptop is wireless enabled, any advice gratefully received.
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Re: unable to connect to internet when setting up new...
Hi...yes, he will need an ISP if he wants to access the internet from home. But he could also use a public wireless hotspot, or borrow your connection (if you're willing to let him!) - at least until he has set up his own. Mobile broadband is also an option. Hope this helps
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Check firewall settings in vista, might need to create exemptions to allow access. Check Antivirus settings in vista, might need to create exemptions. Quick test is to switch off both antivirus and firewall in order to establish connection. Also check if there is a newer wifi driver for your laptop.
Make sure that every setting in the new laptop matches the settings in the router. If one setting is off, you will not get a connection. It is also possible that the router is set to only allow specific computers to connect to it. If that is the case you will have to add the new laptop to the allowed connections in the wireless settings of the router.
I have a different router with similar problem but to fix this problem I just shut down the CPU and the router, then I waited a minute or 2 so it would reset and when I turned it back on everything woked fine. could be as easy as clicking on the repair internet connection icon so it will rest IP, but you may have already tried that. Good luck
Which operating system r u using?If its Vista, then d/l new Nokia PC suite which compatible to Vista.
Check settings option, if correct operator is selected.
Also, u r using a laptop, u can try connecting it in different USB ports.
It helped me too.
Welcome to FixYa! Vista is not access friendly but you will able to see your connection status by clicking on the network connection icon on the taskbar where you will see "Connected to: " and if you click on that a network map will appear. You will see a red "X" between your wireless access point icon and your Internet icon if the access status is "Local only". Clicking on the Internet icon will retry that connection. Make sure that your ip address is not 169.xxx.xx.x as that is Windows little way of saying it can't connect.
If you choose the Diagnose option it will do a release/renew operation automatically. With Vista you must "elevate" access by right clicking on the Command prompt executable and choose "Run as administator" if you wish to do that ipconfig manually.
Also when you are in the firewall configuration select the wireless connection>settings and make sure all of the permissions boxes are checked (ICMP, etc.)
With the adaptor advanced settings make sure your adaptor has the wireless mode (a, b, g, n) at the correct mode.
Have you tried logging on to the router via the Run bar? That is the most informative way to see your router config. Please repost if you need help with that. I also am a network professional certified since 1978 so I know that Vista defies using many tools we took for granted for so many years and often makes me feel frustrated. Maybe Windows 7 will be better as I only run Vista to help others like yourself, though at least you can understand what I am talking about:) Good luck, Steve Medley
Try resetting your IP address: The laptop may be trying to use the IP address from the old router.
1) Click Start (assuming Windows 2000, XP, or Vista) 2) Click Run 3) Type in CMD This will take you to a black command box 4) Type in: ipconfig/release The chart should show your IP address as 0.0.0.0 Once this has happened, proceed to step 5 5) Type in: ipconfig/renew You should now see a new IP address listed.
Also note that you need to set up your network key (assuming that you are using one) on both the router and laptop. Make sure that your router is set up to perform as DHCP server.