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Unable to connect to internet when setting up new laptop

My friend purchashed his new laptop, loaded his vista prog, but cannot access the internet to register etc. Has he got to have a internet provider eg ntl/sky etc to gain internet access? his laptop is wireless enabled, any advice gratefully received.

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  • doug_rowsell Jan 23, 2009

    many thanks for your prompt reply to my friends problem. he will be over the moon a he is not computer "savvy" as he's 81 yrs of age and still very much a newbie to computors. thanks again

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Hi...yes, he will need an ISP if he wants to access the internet from home. But he could also use a public wireless hotspot, or borrow your connection (if you're willing to let him!) - at least until he has set up his own. Mobile broadband is also an option.
Hope this helps

Posted on Jan 22, 2009

  • eecom Jan 23, 2009

    Thank you for your kind feedback! Hope things work out well for your friend - I'm very happy to help.

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