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VoIP Modem Problems??

I can't get my Other House Phones to work with This Modem System...Only the Phone right next to my Computer works??
The Clearwire Service told me to Plug-in an Adapter to Line 1 on the Modem(Linksys Phone Router// Model SPA2102-SF) that's a "splitter-2 to 1", then Plug In My Computer Desk Phone, and Hook up the Other back to the Wall Jack...They said this would tie my other Home phones to the system, except when I do that EVERYTHING goes Dead.
When I signed up for this, I was TOLD that This system would work with ALL my Home Phones, but it's Not!!
HOW? can I get this to Work properly?? I have a 2-Level House, with 4 Phones Upstairs, and 2 Phones Downstairs,
2 Phones are Wall-Mount, and the others are Desktop (3 of these Phones are Higher End Phones, Cost a Few $$$ to buy them).,...

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  • Rick Wymer
    Rick Wymer Jan 22, 2009

    No, No Filter on the Phone I Use, it's Plugged right into Line 1, works Fine...
    When I had DSL I had Filters that were Plugged in to the "other" Phones, and I tried Those but to no avail, got the Same Thing DEAD...???
    So, what Type/Brand/Model of Filters would I Need for a ClearWire System?
    The Phone that works is ONLY Plugged into the Modem, NOT the Wall Jack
    ALSO, My Outside Line that comes into My House from QWEST is still Hooked Up to the Trunk Line in My House, would I Need to remove that from the System??

  • Rick Wymer
    Rick Wymer Jan 23, 2009

    My "Previous Post" addressed this...However, I do NOT have a Filter on my Phone next to the 'puter, it plugs directly into "Line 1" on the Modem...
    So what Type/Brand/Model "Filters" do I need to get??
    My Prior DSL Filters do NOT work as I tried them with this Set-Up, AND the Qwest Phone Line from Outside is still Hooked up Inside the House, is that going to be an Issue???

  • Rick Wymer
    Rick Wymer Feb 27, 2009

    I gave you a "Fixya" rating(Expert-to-Expert), even though I already figured that out about 2 weeks ago...
    Do you have ANY insight/experience on Analog/Digital TV Converter boxes??

  • Ekse May 11, 2010

    You need to have a filter at each wall socket which has phone connected to it, just like you have next to the computer I assume.



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The line coming in from your old provider of phone is causing your problem, I am a phone tech for cable company and I find this all the time . your old phone provider if still hooked uo is push a small amount of voltage onto your in house wireing even though it does not have dial tone. just unhook your test port on the old interface and this should fix your problem .dsl filters will also cause a prblem , make sure all filters are removed.

Posted on Feb 27, 2009

  • cableguy729 Feb 28, 2009

    as to phones not working in house , the other thing that could be causing it is if the phone jack you are pluging into is the same jack that your dsl was feeding could be on the black/yellow twisted pair instead of the primary line wich should be red/green. open that wall plate and see if you are on the same color as another jack in the house. sometime dsl will be dedicated line.



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SOURCE: Clearwire VOIP ph adapter + Can only connect 1 phone downstairs

I disconnected my incoming phone line and connected my VOIP line 1 to my R11 wall phone jack. This feeds the signal to all phone jacks in the house.

I also use the VoIP to fax and send data using my PC modem.
For Fax
Use *99 as a prefix for any number you are faxing or dialing to.

1. Configured area code dialing rule in Phone

Posted on Sep 11, 2010

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Just connected router to clear network modem and VoIP (wireless phone service), now when the phone ring, it disconnects me from the internet and the connection is lost until the phone call is complete.

Is your modem a DSL or cable modem?
If it is a DSL modem do you have a DSL filter on each phone line to the phones in your house?
The DSL modem does not need a DSL filter on the phone line.

Nov 09, 2009 | NetGear WGR614 Wireless Router


How to reset your VOIP modem

If you are having trouble connecting to the internet, please try these steps.<br /><br />1.Unplug the power to your modem. This is the box from your cable or DSL provider. <br /><br />2.Unplug the power to your VOIP phone adapter. If you don't have one skip this step. <br /><br />3.Unplug the power to your router. Wait 45 seconds, then Plug in your modem and wait for lights to stabilize on a specific pattern. (Usually takes about 1 minute) <br /><br />4.Plug in your VOIP phone adapter (if you have VOIP service) and wait until you have a dial tone on your phone again. If you don't have VOIP or know what VIOP is, skip this step.<br /><br />5.Plug in your VOIP phone adapter (if you have VOIP service) and wait until you have a dial tone on your phone again. If you don't have VOIP or know what VIOP is, skip this step. <br /><br />You may need to restart your computer for this to work :)<br />

on Mar 16, 2011 | Computers & Internet


How to connect your VOIP phone service (IE Vonage, MagicJack, Via Talk) to...

Are you tired of being tied down to your computer area to use your VOIP phone service (IE Vonage, MagicJack, Via Talk or ITP)? Here is a way to make your existing home phone jacks work with your VOIP.


Items you will need-
  1. An existing home telephone jack near your VOIP service modem.
  2. A screwdriver
  3. A telephone cord long enough to reach from the VOIP service jack to the existing phone jack.

So hopefully I haven't scared you off from trying this tip since it is fairly simple to do but complements of lawsuit happy America I had to cover the disclaimers....

Let's get started...

First thing you need to do is to locate the main telephone junction box to your home usually located outside near the power meter. Here are some pics of some standard used boxes.5124c69.jpg
There is a screw keeping the customer access door closed. Loosen this screw and open the access door to expose the home wiring. Note: this screw does not usually come completely out. To set you at ease, yes it is completely legal for you to access this portion of the box. The portion that you are not supposed to access is restricted by a security bolt and can not be opened with a normal screwdriver.

Once you have the access door open there are two types of commonly used connections.

  1. The most common is one similar to this picture. Disconnect the lines attached to the test jacks.
    If you have more than one line here then loosen the screw terminals one at a time and place the wires from the other lines to the same terminals on Line 1 so all jacks in the home should be available.
    Note: there may be a cover over where the screw terminals are for where LINE 1or 2 are, simply pull the cover toward you to expose the terminals.

2) The second style is very similar to the first but the area where the screw terminals are has a plastic rectangular bar about 2 inches long and 1 inch wide with telephone lines attached to it (often times Red and Green or Blue and White/Blue). If you have this style of connection push the side of the bar closest to the center of the box and then pull outwards and to the right this should expose the "Test Jack". Once the bar has been extended twist it 1/4 turn counterclockwise to remove it from its mounting bar. Use caution not to disconnect the phone wires attached to the bar.

Almost there and now the hardest part should be done.

Now return to where the VOIP modem is located and remove the telephone cable for the phone that was being used for your VOIP service.

Connect the new phone cord to the same outlet that the phone was connected to on the VOIP modem and then connect the other end to the home phone jack.

If you still want to connect a phone to the jack you are connecting to here then a simple telephone line splitter plugged into the jack will fix that.

Now try to connect a phone to any of the phone jacks in your home and you should have dial tone. Note that most phone service is made to comfortably handle 4 phones that connect to a phone jack.

on Jan 16, 2010 | Lands Phones

1 Answer

Have system for voip. Only can't hook up the

Try getting a router that has one in/4 out between modem n voip. Your voip unit should have an RJ45 connector to connect to router, not your computer. The USB connector might be to connect the voip to a different type of router, and will not be used. The 2 phone connectors are for two different phone lines that your voip provider can provide you with.

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I have broadband cable service. My cable modem ic connected to a Linksys Dual band wireless router. My computer is then connected to the wireless router on USB port 2. My Link sys VOIP is connected to the...

First unplug your router, then unplug your modem and for 10 seconds. Next plug the modem back in and wait it to reboot(on mine this a series of 4 lights that light up in sequence, when the 4th light stops flashing, reboot is complete). Finally plug your router back in.

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Clearwire VOIP ph adapter + Can only connect 1 phone downstairs

if you need more call me at 804-372-RROD

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DCT 646

If you have a phone that works off a broadband modem, that is a VoIP phone. That will not work with a home phone line. I'm assuming Verizon is your local Telephone carrier that provides your local dial tone.
The broadband modem would have the phone number of whatever VoIP phone service you have.

Dec 16, 2008 | Uniden DCT646-2 Cordless Phone

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I have an Arris modem TM502g. internet and cable TV are working fine but I have no phone service. all the LED lights are blinking except for the 2 telephone lights and they are solid green.I have tried...

Hi sorry about the chat session the other day, i was not able to see your chat message so I end the session, but to help you with your concern, since internet is already working, then the problem here is the VoIP settings on your modem (since you said it has phone ports on the modem), usually resetting the modem wont change the VoIP (Voice over IP) settings. It would be better if you ask you VoIP provider to check if the modem's VoIP settings is setup correctly. If yes, and you have internet with the modem then upgrading the firmware may help.

If you dont have a VoIP provider then you need to get one in order for the phone line to work.

If you already have one, then contact them so they can configure the VoIP settings on that modem.Get your money's worth with their service

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Just "VOIP Phone" is not enough information to help you. There are many hundreds of different phones, connections, & setups you could have. What type of phone (make, model number)? Is this a VOIP phone connected through a home network, cable modem etc.. for home use? Is it a single line phone connected to a VOIP box connected to your cable modem? Is it a VOIP phone system connected to regular copper phone lines? Are you using a VOIP phone at home connected to a VOIP phone system at work?

Nov 17, 2007 | Lands Phones

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Intermittent ring and now fading display

You may have the problem fixed by now; but I had the same thing happen to me with the same phone and also hooking up to a voip type phone connection. The person installing it hooked it from the modem straight to the phone. He didn’t know why and when he left I still had the problem. The problem being the phone would not ring. After thinking about it I decided to hook the modem phone line to my house phone wiring and then hook the phone to the phone house wiring. It worked and I am not sure why but I think that the house phone wiring is grounded and that makes more voltage for the ringer

Aug 30, 2007 | GE 21028GE3 Cordless Phone

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