Question about HP Photosmart 2575 All-In-One InkJet Printer

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Copy mode Prints a solid black strip approx 1/2" wide down the entire length of page approx 1" fromleft side. Happend when I changed black ink cartridge

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  • SteveLey Nov 21, 2007

    I also have a thick black line, but vertically down the centre of a scanned or copied page. This is not due to marking on the glass.

    Any ideas most welcome

  • Ina Tizzy Feb 04, 2008

    I have a 1/2" black line down the side of each page that I am copying. Only happens when I copy. Prints fine from word or when printing photos. Using up all my black ink. I have tried changing ink cartridges to no avail. HELP!!

    In A Tizzy

  • ne1410s Feb 18, 2008

    I have the same problem when copying and scanning. Can't seem to get a clear answer on how to fix.

  • Anonymous Mar 28, 2014

    it prints from the computer fine, but copies have a large dark vertical strip and many small vertical strips.

  • Anonymous Mar 31, 2014

    Only prints 2-sided. How can I change that to 1-sided printing?

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Same problem. I went through HP help and replaced the ADF cartridge and reset it, but still printing a black line. Only does it when sending faxes or making copies. Does not do it when printing from computer or receiving faxes.

Posted on Mar 06, 2008

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Had the same problem. Fixed it, temporarily, when I opened the scanner and cleaned out the gunk that had melted in the recesses on the scanner bar - thing that goes back and forth. It worked for awhile, but came back about 100 scan pages later. HP claims that they do not have a replacement part.

Posted on Mar 05, 2008

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I am having this problem ,,,,not the cartridge, tried a new one

Posted on Sep 16, 2007

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Is this happening when you print or when you scan? If when scaning you could have something on the scanner bed... If this is happening when you print, it could be the cartride is defective.

Posted on Jul 25, 2007

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1 Answer

My intellifax 4100 has a wide solid black bar approx 1 1/2 wide down the entire right hand side of the page of faxes that I send. (faxes that are received by others). The machine works perfectly in every...


Here is a list of possibilities.

1. The scanner glass is very dirty on one side. (the area the paper paasses over.)

2. The laser scanner lens is dirty on one side

3. Look in the bottom of the machine and locate any mirrors and clean with a dry soft cloth.
You will need to remove the drum and toner to do this.

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While trying to copy a letter on a kodak 5100 easyshare the page prints out with a yellow strip about 2 inches wide down the entire right side length of the page . Why is it doing this?


Try this one, Turn on the printer, Take out the inks, remove the printhead, put back the printhead make sure it will snap and you hear a click, put the inks back, wait for the printer to initialize, Press the Menu button, look for Calibrate printer, then print calibration page, then scan it after. Load a regular paper. Then try to print a demo page by pressing Photo and Copy at the same for 5 seconds then let it go. If same problem persist call this no for further assistance 1800 421 6699
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Aug 29, 2009 | Kodak EASYSHARE 5100 All-In-One Printer

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Faded strip down length of paper


CLEAN DRUM UNIT AS PER MANUAL . IF THAT DOSN''T WORK TRY REPLACING DRUM AND/OR TONER

Aug 26, 2009 | Brother Office Equipment & Supplies

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Printer prints a black streak down the reverse side


You have a build up of ink inside the printer. I had a Canon that did this. I had to take the ink & print head out, and tear a paper towel strip 1 " wide and 13" long or however long the paper towel is. I folded it in half down the length so it was 1/2x13. Then used a plastic strip to shove it under the part the print head sits in. Once I got the towel to the other side, I grabbed it with my hand. I removed the plastic strip used to shove the paper towel under. So now the paper towel sticks out both sides underneath the print head cradle. I gently pull the paper towel back and forth so the paper towel can clean off the ink build up. Hope this helps.

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When i copy or scan with my hp deskjet f4180 it prints a black 1-cm wide vertical strip on the entire left side of the page. when i print from the computer it is fine.


first check out the your scanner glass and clean it then ckeck your scanner ccd some optical is in your scanner ccd are in sited , if it is also fine then ckeck scanner cable in these three possibilities are possible in your problem

Aug 02, 2008 | Office Equipment & Supplies

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Black line on right side of prints


the drum life is over, change PC drum, also you may clean laser glass whats under the pc drum

Jun 06, 2008 | Konica Minolta magicolor 2400 Laser...

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I have a xerox dc12 with error message please turn machine off and on again 9-363 have tried several times but no good! what else can I do?


That's a process problem with that machine.
May require a service call .ON and OFF is pretty much all a customer can do and wait for it to setup.
NOTE: The problem occurs because of the trickle development system in the machine, making extended lengths of black and white copies / prints does not allow the black developer housing to purge itself of excess waste Toner (Dry Ink) and Developer. There are two solutions for the problem:
  • Make 1,000 copies / prints of a black and white job, then make 150 copies / prints of full color. Continue making 1,000 copies / prints of the black and white job, then 150 full color, and so on, until the entire black and white job is complete.
  • Make extended jobs in groups of 100 by making 100 copies / prints of the black and white job, then allowing the machine to cycle down (return to 'Ready') and making the next 100 copies / prints. Continue in this pattern until the entire black and white job is complete.

Apr 28, 2008 | Xerox DocuColor 12 Printer

1 Answer

Error 9-363


NOTE: The problem occurs because of the trickle development system in the machine, making extended lengths of black and white copies / prints does not allow the black developer housing to purge itself of excess waste Toner (Dry Ink) and Developer. There are two solutions for the problem:
  • Make 1,000 copies / prints of a black and white job, then make 150 copies / prints of full color. Continue making 1,000 copies / prints of the black and white job, then 150 full color, and so on, until the entire black and white job is complete.
  • Make extended jobs in groups of 100 by making 100 copies / prints of the black and white job, then allowing the machine to cycle down (return to 'Ready') and making the next 100 copies / prints. Continue in this pattern until the entire black and white job is complete.
NOTE: The above solutions are based on jobs using 8.5 x 11 inch paper, single sided, with no more than 28% coverage.

Feb 18, 2008 | Xerox DocuColor 12 Printer

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