Question about HP Officejet J5780 All-In-One InkJet Printer

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My printer won't copy anything off my computer

I have windows vista, and my Hp officejet J5780 all-in-one and my computer was down and I reinstalled the cd and it won't let me print anything off my computer.

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  • Anonymous Jan 25, 2009

    i have documents on my computer that ineed to print and it will not let me print them

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Delete the printer from control panel and uninstall the software.

Go to www.hp.com and let the website auto-detect your printer and download the drivers automatically.

Posted on Jan 23, 2009

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1 Answer

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Hi,
The all in one solution software you used in XP doesn't work fully with Vista.

But you can still scan and copy by using Windows Photo Gallery.

1. Click on files tab at the top in Window Photo Gallery.
2. Click on import from camera or scanner.
3. Highlight your scanner icon (ie HP J5780) then click import.
4. New scan window will popup, now you can preview or scan using this basic looking Vista utility.

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My printer won't print documents from the computer


I would reinstall the printer. Reload the drivers and see if the pc now recognises the printer.
Heres the latest driver version:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=&cc=us&lang=&product=3301296&#

Just select the operating system then the driver or driver/software combination.
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ftp://ftp.hp.com/pub/softlib/software9/COL18920/mp-48994-3/OJJ5700_Full_8.exe

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