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initailly there was a dev. sys config file or something of that nature on the GPX website like a year ago that would allow you to replace and/or access your music and/or the GPX mp3 player, however 2-3 years later they have fixed bugs and put out many other mp3 players so your luck of finding this file is dwindling. try it w/ and w/out batteries and try to go to win explorer as oppsed to "my computer"
I contacted GPX. It's really easy.
With the left side button in the "off" position, press the "play/pause" button in the center of the circle for 3 seconds. It will then turn on. To turn off, do the same thing, and it will display "BYE" on the screen before powering off.
This was NOT in the instruction manual and they admit this was a mistake on their part.
I think it's safe to assume that either your batter is no good or your cable is no good. You can contact GPX and with proof of purchase you should be able to get it replaced. You can also just buy a new cord or borrow one from a friend if they have it. See if your cell phone charger will plug into the MP3 player as well.
also if you are charging from a laptop be sure that no other devices are plugged into the other USB ports. I hope this helps.
The Player gets it's charge from the USB port. I would recommend plugging your Player in and leave your computer on overnight.
If your player still does not retain a charge, I would contact the manufacturer.