Question about Dell W5001C 50 in. Plasma HDTV
While watching, the screen goes to solid green, no picture but sound. Picture comes back and then green after a few seconds. Green screen says longer then the picutre
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Posted on Jan 02, 2017
Have the same model and same problem
probably It is a bad inverter board, in my case one of the 16 transformers is burnt out on the inverter board. still trying to find a replacement component. if not replacing the board is the only option or getting the inverter board repaired.
by the way, this TV has a Samsung panel: model LTA320W2-L03. so it needs parts for a Samsong not a DELL.
DELL does not manufacture or fix them becuase they don't make them
Posted on Dec 28, 2007
I finally isolated the problem, the problem has to do with the Y SUSTAINER BOARD not receiving enough/necessary voltage when turned on, while initially thinking it was just the yboard was the problem, i replaced the Y sus board with no success, with only further diagnosis, i discovered the board voltages coming from the powersupply, there are 5 voltages that relate to the Y sustainer board, VA, VSC, VS, VE, VSET. they all supply a certain voltages that all have to be supply the correct voltage in order for the y sustainer board to be working, well guess what, the VA line, which for my set needs 70volts, which upon startup quickly drops from 75volts to a jumpy 8.5-9.5 volts, which of course is nowhere near the 70 volts needed, so this quick drop in voltage is directly related to the screen fade upon startup, i found the problem now the real problem is finding a replacement power supply. hope this helps anyone with similar issues.
Posted on Mar 25, 2008
the problem was the y-sus board, i had a local tv repair shop diagnos that much for me. although, he couldn't fix it i did some research and found a company in california, itritek.com, who could. you send him the y-sus board and the two buffer boards and he not only repairs them but he upgrades them. apparently the y-sus board gets too much heat and eventually goes out, sometimes the buffer boards are affected too. itritek.com replaces the components on the y-sus board with better parts which are more heat resistent. i believe this will help you with your problem. let me know...good luck.
Posted on Jan 21, 2009
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