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New washer just bought it lid will not lock just clicks

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  • d johnson Jan 13, 2013

    no shipping rods drum is free turns up and down and turns

  • B.H. Countryman Jan 13, 2013

    Can you give me the model number? It's usually just inside the door, but not always. Serial numb won't help.

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  • Expert
  • 291 Answers

Possible safety feature. Did you remove shipping rods? Check the set-up manual for procedure.

Posted on Jan 13, 2013

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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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SOURCE: The lid will not lock on my Whirlpool Cabrio

id change the door switch

Posted on Feb 06, 2010

  • 6277 Answers

SOURCE: The lid on my Cabrio

Hi from retired Englishman in SW France,

There is likely to be a problem with either the lid solenoid/lock or the 'lid closed' sensor becoming apparent with the extra movement of starting a wash - requiring a service engineer's attention I suggest. Sorry ;-0(

If this has assisted and/or clarified the situation for you please consider a 4 thumbs up on our rating.
Thanks and good luck!
John C

Posted on Aug 01, 2011

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Need to bypass lid lock Kenmore 2002 white red blue yellow which ones


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1 Answer

All the lights come on but the CAE2793BQ will not runa cycle


We had the same problem. we bought a new control board for a local part shop for $335 (could buy online for $150) The part came with instructions how to reset the LEDs which indicate a failure has happened. This sheet IS NOT included with your manual when you buy the washer. The sheet reads that you need to recalibrate the washer when installing, or after moving unit to a different outlet. How bad is whirlpool not to include this in manual?

to reset: put knob in 12 o'clock position, wait 3-4 sec then; turn knob with the following combination, pausing shortly between clicks (within 6 sec).
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success activation of diagnostic mode will be that all LEDs (except lid lock) flashing on/off half sec intervals. Start calibration;
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Lid will unlock and go into stand by mode. If this didnt work then the original fault still exist. It should flash a fault code, but i dont have that sheet. Whirlpool said it should of came with your washer.

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There might be the issue of the lock as the control board tries to send signal to close the lock but it can not. This is common issue with the lock more than the control board.

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I had the same problem. The lid lock assembly is broken. If you are under warranty get it replaced. If not remove the top of the washer and take out the switch assembly. The 4 wires going in are Yellow, Red, White, and Blue. If you short the white and blue together, the washer thinks the lid is closed. If you short the red white and blue together the washer thinks the lid is closed and locked. The yellow is only there to activate the electromagnetic switch.
Disconnecting the switch assembly will not work.
The electromagnet locks the lid and it also unlocks the lid. It is not a matter of cutting the power to the magnet.
Installing 2 switches that connect the red white and blue is the best option if you want to remove the lock.
The first switch should connect the white and blue. (LID CLOSED)
The second should connect the red to the white/blue connection. (LID LOCKED)
After that the lid should work.
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GOOD LUCK

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goto whirlpool.com, then click on manuals and literature, type in model, download pdf file. its free

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Now you will be able to see the lid lock; center front from underneath. Use a 1/4" nutdriver and remove the latch.
Now as far as I know, pn:8563937 was replaced with: W10059230 Bought mine from www.midwestapplianceparts.com.
Install is simple; 3 screws (1/4") behind the back panel will allow you to access the plug. Just feed the old one out and the new one in.

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