Question about HP Pavilion Slimline s3600f Desktop PC

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Stuck on blue hp screen

Computer stuck on blue hp screen and will not recognized any keys on the keyboard

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  • Anonymous Mar 01, 2009

    My computer is only a few months old ..was working fine and all of a sudden I got a blue screen instead of my desktop...it has a few options ...boot, recovey but the mouse wont even move and nothing can be highlighted. I unplugged everything and plugged it back in. Still the same. I hope someone can help me. Thanks

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  • HP Master
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Have you added anything like memory or did win upgrade
make sure keyboard is securely plugged in

Posted on Jan 22, 2009

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Posted on Jan 02, 2017

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1.Make sure the "Caps Lock" key is not on. Though this will be obvious to most people, if your keyboard is typing in only upper-case letters it can't hurt to check. Look at the "Caps Lock" indicator light on the top right corner of your HP keyboard. If the light is on, strike the "Caps Lock" key on the left side of your keyboard. This will turn the "Caps Lock" off, allowing you to type in lower case letters again.

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Hi,

Keyboard Is Dirty:

Keyboards should be cleaned with "spray-n-wipe" cleaner and a cloth or tissue on a monthly basis. Ensure that computer is not powered up while cleaning the keyboard. Compressed air can also be used to clean between the keyboard keys. Another tip: clean the keys with a cotton swab dipped in alcohol.

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2. If the keyboard still doesn't work on boot-up, power down the computer and try to borrow a friend's known-good keyboard for troubleshooting. Plug the new keyboard up and boot up the computer. If the new keyboard works, the old keyboard is bad and needs to be replaced.

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