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I need assistance with my external hard drive and new laptop

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  • ashturman Jan 22, 2009

    Since I bought my mac I have not been able to save documents to my external hard drive. I would like to reformat the hard drive if necessary but don't know how. I've looked for a number to contact Mad Dog, the hard drive company but not bale to find a number

  • ashturman Jan 22, 2009

    reformating the hard drive OR finding a way to save documents on the external hard drive. 

  • S203celest
    S203celest May 11, 2010

    do you know what format the hard drive is in?

  • Austin Evans
    Austin Evans May 11, 2010

    What exactly are you needing assistance in doing?

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IF you are running XP, goto my computer, right click on the external and choose format

Posted on Jan 22, 2009

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I bought a seagate external hard drive a week ago @ asked for a free instalation disc to be sent to my home @ it still hasnt arived yet have been on your web site to download your drivers BUT ITS SO...


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Hi There,

The message that you are getting from your computer system is because the motherboard has got very hot and therefore requires new motherboard and the new fan will come with it. I would buy a new computer instead of repairing this one due to the cost involved.

The answer to your data is yes... your hard drive can taken out and the data copied to another system, or even burned to cd. I would buy an external drive kit from pc shop and instert your drive into it and use it as an external deive on your new laptop.

Please let me know if you need more help.

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First, retrace your steps.
Make sure that the hard drive in the ext. casing is set to Drive 0 or master. If it is a Western Digital, take off any jumpers. If it Maxtor or Seagate it needs a jumper on the master pins. The legend on the hard drive will show you where.
Then, make sure that the IDE cable is on correctly. Or like many enclosures, you have to push the hard drive onto the connector.
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If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

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Please remember to rate all users who assist you for free :)

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If it is a new external hard drive you may need to partition it first....

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If you try this and have any issue's , leave a comment here and I will be more then glad to further assist you.

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