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I need assistance with my external hard drive and new laptop

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  • ashturman Jan 22, 2009

    Since I bought my mac I have not been able to save documents to my external hard drive. I would like to reformat the hard drive if necessary but don't know how. I've looked for a number to contact Mad Dog, the hard drive company but not bale to find a number

  • ashturman Jan 22, 2009

    reformating the hard drive OR finding a way to save documents on the external hard drive. 

  • S203celest
    S203celest May 11, 2010

    do you know what format the hard drive is in?

  • Austin Evans
    Austin Evans May 11, 2010

    What exactly are you needing assistance in doing?

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IF you are running XP, goto my computer, right click on the external and choose format

Posted on Jan 22, 2009

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My Toshiba Satellite 2805 S301 USB 1 port, does not recognize my Passport external Hard disk drive. What can I do to solve this problem ? Thank you, very much for your assistance.


Hi

assuming that the external hard disk is usb

i would try this

plug in the external hard drive
then go to device manager
then hover your mouse at the top of the box
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your laptop may or maynot recognize the external hard drive at this stage
now leaving it plugged in restart the laptop
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Hi there,
Before you change the 80 GB Hard Drive you can take the backup of your hard drive to the External Hard Drive or if you have any sata case so you put your new hard Drive in the sata case and make 2-3 partitions in the new drive and copy your data in the new hard drive except in first partition which will be primary C Drive for your laptop and will replace data when you install windows in it. after the windows is installed and your data is verified in your new hard drive you can clear your old hard Drive or use it as an External Hard Drive (as you like )
2nd thing which is more safer and reliable is that you make backup CD/DVDs for your data before proceed to formatting or even changing hard drives, it will be very useful and helpful for any unforeseen data loss
if you require more assistance regarding this feel free to reply to this post
Regards, BA

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Hello,

  1. urn the laptop over. Position your laptop in the direction so that the Toshiba label, on the bottom of the hard panel, is facing you. Your Toshiba label is positioned correctly if it is positioned on the upper-left side of the external hard panel. Remove the battery pack from the bottom your Toshiba laptop to be sure it is powered off.
  2. Step 2 Remove your laptop's external hard panel. This panel is the external plastic layer on the back of your computer to cover and protect your computer's most important hardware components. The screws you need to remove are located on the four outermost corners of the bottom of your laptop. Follow the chart guide listed in Tips for screw and screw driver compatibility and removal. Distance your screws from your workstation to avoid mixing them up and/or losing them.
  3. Step 3 Locate your hard drive panel drawer door when you have totally removed the external hard panel. It is located where the smaller door in the bottom-right panel was before your removed the external hard panel. Your hard drive will be locked into this specific drawer door and the computer itself. Completely unlock the hard drive and remove the drawer from your laptop.
  4. Step 4 Remove the entire hard drive from the drawer door. Hold the hard drive on all sides to ensure that you do not drop it. Place the removed hard drive in an enclosure area to avoid damage of any kind.
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Thanks.

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3. You need to decide to move the latest versions of the data files from the external hard drive to the laptop. This automatically delete these from the external hard drive. The older versions on the external hard drive can be deleted.
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