Question about Washing Machines

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My machine has an f.08 error, please can you tell me how to fix this?

I have tried resetting it as the manual says but it doesn't work, please help

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  • lisafaulk802
    lisafaulk802 Jan 12, 2013

    It says its an electrical module fault and to press the reset button, but this didn't work. The full model number is 13A12NC.8592 013 15010 Thanx

  • B.H. Countryman Jan 12, 2013

    Lisa just give me the one that says model number with no spaces or periods. Should be on a tag on inside of door.

  • B.H. Countryman Jan 12, 2013

    I mean give it to me with no spaces or periods. Even though there may be spaces in mod # as you read it. Thanks

  • lisafaulk802
    lisafaulk802 Jan 12, 2013

    okay i think it is 859201315010, i think thats right, sorry my hubby was reading it to me before

  • B.H. Countryman Jan 12, 2013

    I'm having no luck. Is this a front load whirlpool?

  • B.H. Countryman Jan 12, 2013

    The model number should begin with a wfw or similar.

  • lisafaulk802
    lisafaulk802 Jan 12, 2013

    if that means the door is on the front then yes :\

  • B.H. Countryman Jan 12, 2013

    Sorry yes front loading is door on front as opposed to top loading lid on top. Can you tell me what it did exactly? I know you may not know because likely you weren't standing there when it stoppped, but it happens.

  • lisafaulk802
    lisafaulk802 Jan 12, 2013

    i put my daughters coat on the wash (she's only 3 so not a big or heavy coat) and it started but after a couple of secs stopped with this error, the coat didn't even got wet

  • B.H. Countryman Jan 12, 2013

    Okay most front loaders need a full mixed load to wash properly. A single or just a few items messes with it's sensors for reasons unknown to us mere mortals. So that probably caused the error code. Try adding more items or running it empty. If error code persists so that machine won't restart let me know.

  • lisafaulk802
    lisafaulk802 Jan 12, 2013

    i've tried using the rinse and spin option with it empty and it still wont start. i will have to leave it until morning to run a full load cos everyone's asleep now, thank you tho

  • B.H. Countryman Jan 12, 2013

    Unplug it till morning then perhaps that will reset it.

  • lisafaulk802
    lisafaulk802 Jan 12, 2013

    okay i will give it a go in the morning and let you know, thanx

  • lisafaulk802
    lisafaulk802 Jan 13, 2013

    no it didn't work :(

  • B.H. Countryman Jan 13, 2013

    Sorry to here that. I have two questions. 1. Who manufactured the machine? ie.,Whirlpool, samsung, GE? 2. Have you ever checked the drain pump hose and/or basket for foreign objects?

  • lisafaulk802
    lisafaulk802 Jan 13, 2013

    Whirlpool manufactured it. When i cleaned the filter i had to empty the water first through a hose, would that be the drain pump hose? Where would i find the basket for foreign objects? Is that the filter?

  • B.H. Countryman Jan 13, 2013

    Yes the filter is the basket. Did you get much out of it? Did you check the hose behind it, as well?

  • lisafaulk802
    lisafaulk802 Jan 13, 2013

    no i haven't checked the hose behind i will check it tomorrow when my hubby is here to pull it out. The filter was quite clean, i was quite supprised at how clean it was

  • B.H. Countryman Jan 13, 2013

    Make sure the impeller on the pump is not jambed while you have it off. Good luck.

  • lisafaulk802
    lisafaulk802 Jan 13, 2013

    um okay, will i know what you mean when i see it? Thank you very much for all your help, fingers crossed this will work

  • B.H. Countryman Jan 14, 2013

    You will know, just look in the hole the hose covers. The impeller should turn in in half turn increments and not feel gritty and it should run straight if it feels or looks cocked to the side a little it will have to be replaced.

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  • 291 Answers

Can you tell me what the manual says about the code? It doesn't have to be word for word just the idea. Different machines have different codes. If you can open the door give me the full model number as well. Thanks.

Posted on Jan 12, 2013

  • lisafaulk802
    lisafaulk802 Jan 12, 2013

    It says its an electrical module fault and to press the reset button, but this didn't work. The full model number is 13A12NC.8592 013 15010 Thanx

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Hi from retired Englishman in SW France,

I would gently suggest as a first step that you clean the drain motor/pump lint tray/filter. So many 'faults' are caused by blocked filters and many machines will not even go to rinse or spin or release the door lock if there is any water still left inside.
Here are my complete and generic guidance notes for checking both the drain motor filter and the drain motor ;-0)
If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!). These panels are either held on by (plasic) screws or will just pull off. Most filters are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to persuade it to come out to play.

REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT (alternatively use a wet vac as sensibly suggested by VinnyB1234!)
It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. Using something suitable like a glove see if it is easy to briefly slow the motor down. If it is easy then the motor is malfunctioning.

If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C

Posted on Jul 13, 2011

richroth
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Posted on Jul 31, 2011

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Hi from retired Englishman in SW France,

Sorry but you have not mentioned whether you were able to check the function of the drain motor itself- it could be blocked/jammed which would account for the machine not stopping (still trying to drain but being unsuccessful). Soaked clothes take ages to dry in a dryer!

Following are my complete and hopefully 'coverall' pre-typed guidance notes for checking both the drain motor filter and the drain motor ;-0)
REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT (alternatively use a wet vac as sensibly suggested by VinnyB1234!)
If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!). These panels are either held on by (plasic) screws or will just pull off. Most filters are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to persuade it to come out to play.
It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. Using something suitable like a glove see if it is easy to briefly slow the motor down. If it is easy then the motor is malfunctioning.

If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C

Posted on Aug 27, 2011

rickead1
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Ok hot water being still there and not draining is a clog in your drain line or pump issue. I have not yet brought up the schematic to your unit but on some units there is a clean out filter located down the bottom in which you would clean out the filter careful water does come out when you unscrew the filter on other models that do not have the filter door you would remove the lower panel on the front which would give you access to the pump and the drain lines as well even though if you do find items in the filter you still need to disconnect the drain lines going to and leaving from the pump to assure that nothing is blocking or clogging the flow of water. Im glad you replyed about the hot water still being on the inside definite clog in the drain line or pump or filter issue. If you have any further questions message me back. I await your reply Thanks
Rick

Posted on Sep 27, 2011

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