Question about HP OfficeJet 6110 All-In-One InkJet Printer

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Remove and check cartridge

While printing I got a error message on screen that the cartridge failed and replace it. It is a new cartridge. The error screen on printer shows "remove and check cartridge'. Have done that numerous times, still shows error and printer does not function.

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Replace all ink cartridges at the same time.

Posted on Jan 23, 2009

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10.00.00 supply memory error


The 10.00.00 SUPPLIES MEMORY ERROR is based on the e-label. To clear the error, do the following:
NOTE: If the error occurs, it should appear at beginning of life, causing the error message after first installing the cartridge.
Turn the printer off and on to clear the message.
Put in the old catridge and see what happens.
If OK put in the new one again.
Verify that the print cartridge is a genuine HP cartridge.
Check that the E-label reader is functioning correctly.
Check that there is contact between the E-label chip on the print cartridge and the E-label reader on the printer.
To verify this contact, insert a new print cartridge.
Remove it again.
Check for scratches on the e-label chip and on the cartridge.
If contact is being made, replace the print cartridge (part number: Q2610A).
If contact is not being made, check the toner guides to see if they are in the proper position, or that the cartridge is not damaged.
If the printer has a 500-sheet Tray 3 installed, turn the printer off again and replace the print cartridge with a new HP print cartridge.
Turn the printer on again.
If the error does not clear, turn the printer off and remove tray 3.
Turn the printer on and verify if the error clears.
HP has recently discovered that a 10.00.00 Supplies Memory Error can occur when Tray 3 is faulty.

May 06, 2010 | HP LaserJet 2420 Printer

1 Answer

Cartridge Error 50C consult user guide. I


Error messages; Error: "Cartridge Error 50C"; Cartridge error; Black cartridge missing; Color cartridge missing Solution Cartridge Error 50C
Your print cartridge has shorted.

  1. Power off your All-in-One and unplug it.
  2. Plug in your All-in-One again and turn it on.
  3. Uninstall and then reinstall your cartridges.
  4. If this does not resolve the issue, try the troubleshooting steps for the other cartridge errors below.

Error: Black Cartridge Missing
The black cartridge is not installed. (Install cartridge PN 82)
Error: Color Cartridge Missing
The color cartridge is not installed (Install cartridge PN 83)
Cartridge Error
Complete the following instructions:

  1. Power off your All-in-One.
  2. Use both hands to lift up the scanner unit until the scanner support holds it open.
  3. Turn the All-in-One on. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.
  4. Remove the color print cartridge.
  5. Lower the scanner unit until it is completely closed.
  6. If the error message reappears, replace the black print cartridge with a new print cartridge.
    If it does not repeat steps 1-3 and then go to step 7.
  7. Reinstall the color cartridge and remove the black print cartridge.
  8. Lower the scanner unit until it is completely closed.
  9. If the error message occurs again, replace the color cartridge.
  10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
  11. Lower the scanner unit until it is completely closed.
  12. If you receive the error message again, replace both cartridges.

Nov 10, 2009 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

Error 50 c


  1. Power off your printer.
  2. Use both hands to lift up the scanner unit until the scanner support holds it open.
  3. Turn the printer on. The print cartridge carrier moves and stops at the loading position, unless the printer is busy.
  4. Remove the color print cartridge.
  5. Lower the scanner unit until it is completely closed.
  6. If the error message reappears, replace the black print cartridge with a new print cartridge.
    If it does not repeat steps 1-3 and then go to step 7.
  7. Reinstall the color cartridge and remove the black print cartridge.
  8. Lower the scanner unit until it is completely closed.
  9. If the error message occurs again, replace the color cartridge.
  10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
Hope this helps.
  1. Lower the scanner unit until it is completely closed.
  2. If you receive the error message again, replace both cartridges.

Jul 29, 2009 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

Hp 1410 all in one keeps saying prin cartridge error


Follow the steps given below and check for the results

=== Cleaning the ink Cartridges ===

Even if the cartridge is new, follow the steps below to clean the print cartridge contacts. Print cartridges have a substance on the contacts to keep them from corroding during storage that may cause poor electrical contact between the print carriage and the print cartridge.
  1. Verify that the product is turned on. NOTE: If the HP product is not turned on, you will not be able to remove the print cartridges.
  2. Open the unit to access the print cartridges.
  3. After the print carriage (the part that holds the print cartridges) stops moving, unplug the power cord without turning off the unit using the power button. If you turn the unit off the print cartridges will be capped to prevent them from drying out and you will not be able to remove them. You must unplug the power cord to prevent the print carriage from moving.
  4. Remove both print cartridges.
  5. Verify that the part number on the cartridge is the correct part number for the unit.
  6. Using a cotton swab or lint free cloth (like a coffee filter) lightly moistened with distilled, filtered, or bottled water, clean the electrical contacts of the cartridge. Figure 1: Electrical contacts c00055424.jpg NOTE: When an all-in-one is used frequently for black and white printing but infrequently for color printing (for example, an all-in-one that is used primarily as a fax machine), the color cartridge will still eventually fail and need to be replaced. The pins in the print carriage can cause dents on the contact points of the color cartridge over time (usually between six and twelve months).
  7. Wipe the contacts with a dry, cotton cloth, as shown, to dry the contacts and finish cleaning. Figure 2: Wiping the contacts c00055425.jpg
  8. Reinsert the cartridges and lock them in place.
  9. Close the top cover or access door and plug in the power cord.
  10. If the error continues, repeat these steps. If further cleaning fails to clear the error, proceed to "Step two: Cleaning the print carriage contacts" below.
Step two: Cleaning the print carriage contacts Have the following materials available to clean the print carriage contacts:
  • Cotton swabs or any soft material that will not come apart or leave fibers.
  • Distilled, filtered, or bottled water (tap water may contain contaminants that can damage the print cartridges) CAUTION: Be careful not to get ink on hands or clothing.
Do the follow to clean the cartridge contacts inside the product:
  1. If the unit is off, turn it on.
  2. Open the unit to access the print cartridges.
  3. After the print carriage stops moving, unplug the power cord. Do not turn the unit off before unplugging the power cord.
  4. Remove both print cartridges.
  5. Using a cotton swab or cloth lightly moistened with distilled, filtered, or bottled water, clean the electrical contacts of the print carriage as shown below. Figure 3: Cleaning the carriage contacts (your model may look slightly different) c00130268.jpg
  6. On models equipped with locking latches, lower the latches. Figure 4: Latches in the lowered position (your model may look slightly different) c00055427.jpg
  7. Wait five minutes for the contacts to dry and then plug in the power cord. The unit will begin to reinitialize. Wait until the process is complete before proceeding.
  8. Reinsert the print cartridges when prompted and then close the top cover or access door.
  9. If the message recurs, replace the print cartridge indicated by the message. If you are using refilled or remanufactured cartridges or non-HP cartridges, replace them with new HP cartridges. HP cannot guarantee that refilled or non-HP cartridges will function correctly in HP products. If a new HP ink cartridge is defective, return it to the place of purchase with the receipt, or contact HP to obtain a replacement.
  10. If the problem still exists, replace both print cartridges. Since the cartridges are electronically connected through the printed circuit board, the cartridge not indicated in the message might be the causing the failure
If the issue still persists then try the following steps to identify the problem ink cartridge
1. Remove both the ink cartridges
2. Insert the Color ink cartridge first and close the ink access door
3. Check if you are getting any error message or the ink cartridge light is blinking
4. Now remove the color ink cartridge and then insert the black ink cartridge and close the ink access door
5. Check if you are getting any error message or the ink cartridge light is blinking
Replace the problem ink cartridge anc then check

May 17, 2009 | HP PSC 1410 All-In-One InkJet Printer

2 Answers

Hp psc2410xi


The following error message appears on the color graphics display after you insert a cartridge: Remove and Check Print Cartridges . The printer will not print. The message does not specify which cartridge has caused the error. Solution This error message indicates that the printer cannot determine which cartridge is causing the error. Follow the steps below to solve the problem.
  1. Remove the color cartridge from the left stall (which has a blue latch) and refasten the latch. Leave the other cartridge in place.
  2. Close the printer, wait 10 to 15 seconds, then look at the LCD display.
    • If the LCD display reads Insert Color Cartridge in Left Stall , the color cartridge may be causing the problem. Follow the steps below:
      1. Clean the color cartridge contacts.
      2. Reinsert the color cartridge into the carriage and close the blue latch.
      3. Close the printer and wait 10 to 15 seconds.
      4. If the LCD display reads Remove and Check Print Cartridges , replace the color cartridge.
    OR
    • If the LCD display reads Remove and Check Print Cartridges , follow the steps below:
      1. Reinsert the color cartridge.
      2. Remove the black or photo cartridge, depending on which one is installed in the right stall. The right stall has the gray latch. Be sure to refasten the latch on the empty stall.
      3. Clean the black or photo cartridge contacts.
      4. Reinsert the black or photo cartridge.
      5. Close the printer and wait 10 to 15 seconds.
      6. If the LCD display reads Remove and Check Print Cartridges , replace the black or photo cartridge.

  1. Remove and then reinsert the cartridge indicated in the error message.
  2. If the error is still displayed, clean the contacts.
    1. If the error message is Error. Remove and Check Black or Photo Cartridge , the following steps may help:
    1. Remove both cartridges, lower the latches, and close the printer access door.
    2. Turn off the unit by pressing the On button on the front panel. Wait for the printer to completely shut down.
    3. Turn the printer back on by pressing the On button.
    4. When the message display reads Insert Print Cartridges , open the access door and replace the cartridges.
    1. If neither of the steps above fixed the problem, either the cartridge or the printer is faulty

    Aug 12, 2008 | HP LaserJet 5L Printer

    1 Answer

    "remove and check cartridge" error message


    http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=buu02180&cc=in&lc=en&dlc=en

    I resolved the "remove and check cartridge" issue after reading the instructions at the above address. Most importantly, I replaced both cartridges and the problem was resolved.
    The color cartridge appeared to be the issue. It had been in for months and used infrequently.

    May 30, 2008 | HP OfficeJet 6110 All-In-One InkJet...

    1 Answer

    CARTIAGE 50C ERROR


    1. Power off your All-in-One and unplug it.
    2. Plug in your All-in-One again and turn it on.
    3. Uninstall and then reinstall your cartridges.If this does not resolve the issue then try the next steps.
    1. Power off your All-in-One.
    2. Use both hands to lift up the scanner unit until the scanner support holds it open.
    3. Turn the All-in-One on. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.
    4. Remove the color print cartridge.
    5. Lower the scanner unit until it is completely closed.
    6. If the error message reappears, replace the black print cartridge with a new print cartridge.
      If it does not repeat steps 1-3 and then go to step 7.
    7. Reinstall the color cartridge and remove the black print cartridge.
    8. Lower the scanner unit until it is completely closed.
    9. If the error message occurs again, replace the color cartridge.
    10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
    11. Lower the scanner unit until it is completely closed.
    12. If you receive the error message again, replace both cartridges.

    May 21, 2008 | Lexmark X5150 All-In-One InkJet Printer

    2 Answers

    Bought today a hP7200 All-inOne Series. Set up and received the following: Error message "Incorrect Ink Cartridge: The following ink cartridges cannot be used after device initializaed and must be...


    hi friend

    try remove your printer cardige & rinstall it if u have not remove your printer cardige nosel raper so remove tape of the nosel try to install & print

    Apr 13, 2008 | Printers & Copiers

    1 Answer

    Ink cartridge problem


    Complete the following instructions:
    1. Power off your All-in-One.
    2. Use both hands to lift up the scanner unit until the scanner support holds it open.
    3. Turn the All-in-One on. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.
    4. Remove the color print cartridge.
    5. Lower the scanner unit until it is completely closed.
    6. If the error message reappears, replace the black print cartridge with a new print cartridge.
      If it does not repeat steps 1-3 and then go to step 7.
    7. Reinstall the color cartridge and remove the black print cartridge.
    8. Lower the scanner unit until it is completely closed.
    9. If the error message occurs again, replace the color cartridge.
    10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
    11. Lower the scanner unit until it is completely closed.
    12. If you receive the error message again, replace both cartridges.

    Mar 18, 2008 | Lexmark X6150 All-In-One InkJet Printer

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