The vaccum is a sears Kenmore canister type, and it has a motor that turns the brush and a light for nigth vision. neither the motor or the light work.
My problem is similar except that light works intermittenly and I hear the motor running both from the canister and from the powerhead. I was told by a local vacuum repair shop that I needed to replace the hose for the reasons you specified - that the connection wasn't being made between the handle and the powerhead (something that appears to be quite common in Kenmore canister vacuums) but my problem appeared to be at the handle end with the plastic "holes" breaking apart so they didn't hold the prongs. So I ordered a new hose online and when it arrived, I found that the vacuum would run on the setting for carpet (meaning the light would turn on and I would hear the motor) but nothing happened when I tried to run the vacuum on the floor setting. I called the company that supplied the replacement hose and they think it is the vacuum's motor (not on the powerhead but in the canister). What is the likelihood that this is my problem?
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Re: Brush does not turn on my vaccum
If there is no suction when you disconnect the beater bar assembly near the hand hold where you grab the vacuum, then there may be either a restriction in the vacuum line between there and the vacuum section (that rolls around behind you), or the vacuum line from the handle point to the rollaround section is not properly connected. This all assumes the vacuum motor in the rollaround is running.
The beater bar section does nothing but cause dirt particles to be sucked into the vacuum system. The vacuum or suction is created in the rollaround unit.
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When cleaning the machine, did you do a good job of cleaning the beater brush and making sure it turned freely in the holders on each end? Perhaps a bit of WD40?
Also, a new set of belts might help a bit.
This machine is made for Sears by Panasonic. The power head, depending on model has a "gear" / cog belt or a standard flat rubber belt. First turn the power head over and see if the brush roller turns easily, if so you do need a new belt. To access the belt you will have to remove the hood from the power head. There are 4 screws, one at each of the corners to take out. Once the hood is off you will see where the belt goes and find "teeth" in the motor shaft for the motor / brush roller if you need a gear belt. If both of these are flat you need a rubber belt.
You can go to sears.com and find the belt you need with the vacuums model number.
Remove the drive belt and check the rod coming out the motor for operation when the unit is in the on position. If the motor is turning the motor is not at fault but good. Turn off unit! Next, try to turn the brush by hand. If it is hard to turn check both sides
(the ends) for hair build up. It could possibly be loaded with hair or some other type of string like material that has accumulated over the years and is restricting the movement of the brush. Also check the bearings on the ends too.
Is there two switches for the unit, one for the handle (pick up unit) and brush assembly, and one for the vacuum motor? If so it seems that the handle unit is o.k. but the problem may be the switch to the vacuum motor. I would suggest testing the vacuum motor switch with an ohm meter for continuity through the switch. If its at fault replace it. You can probably purchase one from Sears or maybe Radio Shack.
p.s. do not work on vacuum if plugged in.
Without the model number, I don't know which model you have. But you can go sears.com, click on the parts link, then put in you completer model number, choose the cannister or main unit, a parts list and a picture diagram will come up, you maybe able to tell from that how it comes apart. Or get me the model number for me to look at.
When you attach the hose to the wands, there is a connection made between the hose electrical receptacle and the cord from the powerhead. On the Kenmore, it is common for the receptacle on the hose to break away from it's seat and slide back into the handle. When this happens, the receptacle is not positioned far enough forward to make the plug-in connection. Look at the end of the hose and check the receptacle and see if it is sitting flush with the plastic opening that it sits in. If it is pushed back, that's your problem. Also check the re-set breaker on the powerhead. If you got something caught in the brush roll, the breaker will have kicked out to protect the motor.