Question about Canon PIXMA MX700 All-In-One InkJet Printer

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We are experiencing a problem with scanning. - Canon PIXMA MX700 All-In-One InkJet Printer

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  • Anonymous Feb 10, 2009

    My scanner won't scan, I hit the button and it says processing and then nothing happens

  • stevespauldi Feb 13, 2009

    I have exactly the same problem. Copy, Print, Fax works fine, but Scanning does not.

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  • Canon Master
  • 419 Answers

Ok... not sure if this resolves the issue for brigitteserr but just some general tips.

The Scan button will only work if you have installed a suitable scanner based software packed on your computer. As a general rule this is the Navigator software for your Canon model as provided with your driver disk (or on the Canon website).

Personally I would recommend that instead of using the scan button on the printer, you initiate any scanning from your software and then work from there as all the scan button does is initialise the program and nothing else.

Hope that helps.

Posted on Feb 13, 2009

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