Question about Epson Stylus C84 InkJet Printer

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Paper Jam C84

Was printing and I looked over and all the paper I had was all going through the printer. Now its jammed. Alice

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Was the printer feeding multiple sheets at the same time, so that the sheer thickness of the wad caused the jam? If so, look into the slot where you load paper (this is called the automatic sheet feeder or ASF). You should see a small roller with a rubber coating. This is what pulls the sheets into the printer. Put one sheet of paper into the ASF and do a print. The Windows test print facility is convenient for this: start-control panel-printer and faxes, then right click your printer icon and select properties, then test print). If this works OK, put two pages into the ASF, then three etc. Observe what happens. If at some point more than one page is pulled in, it infers that the ASF is not working properly, in which case you will need to consult a technician (or have a go yourself at dismantling the printer). If the one-two-three-four etc page test doesn't produce a multiple feed, all it probably means, is that static electricity is holding the sheets tightly together. Make sure when you put a wad of paper into the ASF it has been fanned.

Report back on what you find, or if you have any queries on the above.

Posted on Feb 01, 2009

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2. Move your printer so that you'll have access the back panel. Unhinge the back access panel of the printer.
3. Look for paper through the opened back panel. Remove any paper you find jammed.
4. Close the back access panel. Make sure that it latches into place and looks the same way it did before you opened it.
5. Open the front or top access panel. This is the panel you use to access ink cartridges. If the carriage that holds the ink cartridges moves, then you forgot to unplug the printer. Go back and do that now. Look for paper that may be jammed in this area of the printer.
6. Remove any paper you find jammed here. There will be resistance from the paper feeder, so pull slowly or the paper will rip and create a more serious problem.
7. Close the front access panel. Make sure that it latches back into place.
8. Plug the printer in and attempt to print again. If you can print successfully, you have removed the paper jam.

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If you are sure that no scraps of paper (or other object) is jamming the paper feed path, you will need to dismantle the printer to investigate further. This is really a job for a technician; however, if you want to have a try yourself, you can download the service manual from here:

http://www.eserviceinfo.com/downloadsm/12748/Epson_C64%20and%20C84.html

Also, post a new comment to this effect since I can provide useful extra info on getting these difficult machines apart.

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