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Re: Paper Jam C84
Was the printer feeding multiple sheets at the same time, so that the sheer thickness of the wad caused the jam? If so, look into the slot where you load paper (this is called the automatic sheet feeder or ASF). You should see a small roller with a rubber coating. This is what pulls the sheets into the printer. Put one sheet of paper into the ASF and do a print. The Windows test print facility is convenient for this: start-control panel-printer and faxes, then right click your printer icon and select properties, then test print). If this works OK, put two pages into the ASF, then three etc. Observe what happens. If at some point more than one page is pulled in, it infers that the ASF is not working properly, in which case you will need to consult a technician (or have a go yourself at dismantling the printer). If the one-two-three-four etc page test doesn't produce a multiple feed, all it probably means, is that static electricity is holding the sheets tightly together. Make sure when you put a wad of paper into the ASF it has been fanned.
Report back on what you find, or if you have any queries on the above.
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Clearing Paper Jams If the printer's control panel displays a paper jam message, look for paper in the locations indicated in Figure 22, then see the procedure for clearing the paper jam. You might need to look for paper in other locations than indicated in the paper jam message. If the location of the paper jam is not obvious, look first in the top cover area.When clearing paper jams, be very careful not to tear the paper. If a small piece of paper is left in the printer, it could cause additional jams. If paper jams are a recurring problem, see page 78.(A paper jam message might also display if the rear door is open.)
The top cover of the printer must be opened and then closed to clear a paper jam message.Paper jams can occur at the following locations:Output areas(top and rear)Go to page 75.
Loose toner might remain in the printer after a paper jam, but thetoner should clear after a few sheets are printed.
If your printer for any reason reports a paper jam, withput going through the "clearing paper jam" procedure it may not respond to print command. So follow the procedure below:-
Clearing paper jam in a printer is simple almost seven step
procedure depending on the printer. Paper jam is the term used to refer to the
scenario where your paper fails to come out of the printer during the print
process. When you send a document to the printer, normally the printer prints
out the document on a paper; then you can pick up your printed copy. When the
paper gets stuck in the printer, it is said that paper has jammed in the
printer "paper jam".
Even if you are not a technical person, you can conveniently
clear paper jams. All you need is to follow the set of procedures outlined
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Paper jams are was very common on HP printer model. Here are few instructions on how to clear the paper jam on
to Clear a Paper Jam on an HP Inkjet Printer1.Disconnect the power cord from the back of the
printer before you begin. With the power disconnected, you will protect
yourself from being shocked. This is an important step when you are fixing any
type of electronic device. 2.Move your printer so that you'll have access the back
panel. Unhinge the back access panel of the printer. 3.Look for paper through the opened back panel. Remove
any paper you find jammed. 4.Close the back access panel. Make sure that it
latches into place and looks the same way it did before you opened it. 5.Open the front or top access panel. This is the panel
you use to access ink cartridges. If the carriage that holds the ink cartridges
moves, then you forgot to unplug the printer. Go back and do that now. Look for
paper that may be jammed in this area of the printer. 6.Remove any paper you find jammed here. There will be
resistance from the paper feeder, so pull slowly or the paper will rip and
create a more serious problem. 7.Close the front access panel. Make sure that it
latches back into place. 8.Plug the printer in and attempt to print again. If
you can print successfully, you have removed the paper jam.
If you are sure that no scraps of paper (or other object) is jamming the paper feed path, you will need to dismantle the printer to investigate further. This is really a job for a technician; however, if you want to have a try yourself, you can download the service manual from here:
Have you cleaned the feed roller? If it's dirty it'll spin but won't pick up any paper. Look at the paper after a "jam." Can you see any black roller marks on it? That's a sure sign of a dirty roller. If you suspect a dirty roller, clean it with a little alcohol on a cloth.
1. First, clean your printer. Get some spray-n-wipe cleaner and a
clean cloth and clean the entire inside of the printer. Also ensure
your paper isn't dirty. Now print a test page. Does the symptom
persist? 2. Remove all jammed paper. Check the paper tray first. Look
closely at the paper rollers nearest where the paper exits the printer;
this is a common source of jams. If you’re trying to print labels, they
will often jam just before exiting the printer.
3. Try to print a test page. Does the printer still jam? If you
can find no source of the jamming, check the printer's message display
window and refer to your user’s manual to look up the printer error
if it picks up paper then say's jam you most likely have a very small piece of paper still jammed.look for a dent in the paper you pull out,if there is a dent then that's probably the problem.look where dent is on paper and that is where you should look for the piece that's causing the jam,if that does'nt solve problem i would need more info