Question about Konica Minolta bizhub 350 All-In-One Laser Printer

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When I go to scan mode it ask me for user authenticity. user name and password. it never did that before, before all the addresses would come up, how can I get it back to the address screen? the person that set up this printer is no longer with the company. I have managed to get into the admin . can you help ?

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Hi,
Go in to Admin, key in code, Admin Settings, then User Authentication, set to No.
Hope that helps

Posted on Feb 07, 2009

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Brother MFC7340 scan to gmail


Try reading your Brother scanner manual and it will tell you how to set up whatever email account you plan to use to email your scans.The Gmail settings you probably need are these:

For SMTP Outgoing Mail (SMTP) Server - requires TLS or SSL:
smtp.gmail.com
Use Authentication: Yes
Port for TLS/STARTTLS: 587
Port for SSL: 465
Server timeouts Greater than 1 minute, we recommend 5
Full Name or Display Name: [your name]
Account Name or User Name: your full email address (including @gmail.com or @your_domain.com)
Email Address: your email address (user...@gmail.com or username@your_domain.com)
Password: your Gmail password

Hope It's resolve all Your Printer Problem,
Or

Still having Problem Then follow Us For Brother Printer Support

Mar 06, 2014 | Brother MFC-7340 All-In-One Laser Printer

1 Answer

Xerox WC 3220 scan to e-mail problem with external smtp server(ISP). I am trying to configure the scanner to send mail. I follow up the instructions in the manual. When I try to test it I got smtp error ...


You can always find answers to your Xerox questions at www.xerox.com/support .

The 3220 does NOT support SSL, please verify if your email service is requiring SSL transmission. (Port 445 or 587 are indicators of SSL email requirements.) There are free email providers that will still send on port 25 without SSL. Xerox does not provide a list however so you will need to research these yourself.

Instructions for setup scan to email below:
Configure the Machine for Scan to E-mail
IMPORTANT: Obtain the following information from your e-mail service provider before configuring the machine for Scan to E-Mail.
  1. What is the host name or IP address of the SMTP server?
  2. What port number does that SMTP server require?
  3. Does the server require authentication login? If so, what format does the server expect the login? (Does the server require the full e-mail address or just the part before the @ sign?)
  4. Does the e-mail server require POP3 before SMTP authentication? If so, obtain the POP3 settings (POP3 host name or IP address, port number, and login name/password).
  5. Does the server require SSL or TLS encryption? If so, ask your e-mail provider to provide you with an e-mail server that does not use SSL or TLS encryption as the printer does not support SSL/TLS encryption for e-mail authentication.

    NOTES:
    • If you are provided with a new e-mail server to use, questions 1 - 7 will need to be answered again.
    • Xerox does not provide a list of e-mail providers that do not require SSL/TLS encryption for e-mail authentication.
    • If unable to find an e-mail service that does not require SSL or TLS encryption, See theRelated Items below for information on how to Install the Network Scan program for a Windows OS or how to Install the USB Scan Driver for a Macintosh OS. Once the scanned file is stored on your computer, it can then be e-mailed from your computer as an attached item/file in a new e-mail.
  6. What is the attachment size limit on the account on that server?
  7. What 'From' address will the printer use for Scan to E-mail? The From address should be a valid e-mail address for the e-mail server that the printer will use. Ask the e-mail provider if authentication is required if the login name (above) is allowed to be used for the From address the printer will use.

    If you do not know the answer to the questions above, contact the people that control the e-mail server you want the machine to use for Scan to E-mail. The following parties can provide you with additional assistance:
    • If the e-mail server is inside your company's network, contact the E-mail Server Administrator to obtain the required settings.
    • If the e-mail server is outside your company, contact the Technical Support for that e-mail service to obtain the required settings. This may be your Internet Service Provider (ISP), or a 3rd party E-mail Service Provider.
Configure the Machine's E-mail Settings Using CentreWare Internet Services (CWIS)
After you have obtained the above information, configure the machine's e-mail settings using CWIS.
  1. Access CWIS. See the Related Items below for additional information.
  2. Click on the [Properties] link.
  3. In the Properties section on the left side of the window, click on the [+] symbol next to theProtocols folder to expand the list of options.
  4. Click on the [SMTP Server] link.
  5. Click on the [IP Address] or [Host Name] radio button.
  6. Enter the IP address or domain (host) name of the SMTP (e-mail) server in the field provided.

    NOTE: If you use an IP address for the SMTP server, verify that the IP address for the server will not change. If the SMTP's server IP address changes, the machine will be unable to Scan to E-mail until the machine's SMTP Server address entry is edited with the new SMTP server IP address. If necessary, contact your E-mail Administrator to verify how the IP address has been assigned to the SMTP server.

    NOTE: If using the domain (host) name, make sure DNS is enabled on the machine. By default, DNS is disabled. To enable and configure DNS settings, click on the Properties tab, click on the TCP/IP link under the Protocols folder, enter the required DNS settings for your network in the DNS/DDNS field, and then click on [Save Changes]. Contact your Network Administrator to obtain the correct DNS settings.
  7. Enter the port number used by the e-mail server, from 1 to 65535, in the field provided. The default port number is 25. If you use an IP address for the SMTP server, verify that the IP address for the server will not change.

    NOTE: If you use an IP address for the SMTP server, verify that the IP address for the server will not change. If the SMTP's server IP address changes, the machine will be unable to Scan to E-mail until the machine's SMTP Server address entry is edited with the new SMTP server IP address. If necessary, contact your E-mail Administrator to verify how the IP address has been assigned to the SMTP server.
  8. If authentication is required, insert a check mark in the SMTP Requires Authentication check box.
  9. In the SMTP Server Login Name field, enter the SMTP login name.
  10. In the SMTP Server Password field, enter the SMTP password and then retype the same password in the Verify Password field.
  11. If the E-mail server requires POP3 before SMTP authentication, continue with step 13. Otherwise skip to step 17.
  12. If POP3 before SMTP authentication is required, insert a check mark in the SMTP requires POP3 Before SMTP Authentication check box.
  13. In the POP3 Server and Port field, enter the IP address or domain (host) name of the SMTP (e-mail) server and the port number. The default port number is 110.
  14. In the POP3 Server Login Name field, enter the POP3 login name.
  15. In the POP3 Server Password enter the POP3 password and then retype the same password in the Verify Password field.
  16. Click on the [Save Changes] button.
  17. In the Properties section on the left side of the window, click on the [+] symbol next to the E-mailfolder to expand the list of options.
  18. Click on the [E-mail] link.
  19. Click on the [E-mail Setup] link.
  20. In the Default [From:] Address field, enter the from E-mail address that the printer will use for sending E-mail.

    NOTE: If you do not want the from address that the printer will use to send E-mail to be automatically copied on any E-mail that is sent from the printer, make sure that the check box next to Always prompt for file format setup before scanning is not checked. Additionally, the following default settings can be set for Scan to E-mail:
    • Default Original Type - Available options are: Text, Text/Photo, and Photo
    • Default Scan Resolution - Available options are: 100 dpi, 200 dpi, and 300 dpi
    • Default Attachment Type - Available options are: PDF, TIFF - Multi Page, and TIFF - Single Page
    • Default Scan Color - Available options are: Mono, Gray, and Color
    • File Format Setup Prompt - Leave this box unchecked if you do not want to be prompted for the file format each time you Scan to E-mail.
    • Conformation Sheet - Available options are: On Errors Only, Always, and Off
  21. Click on the [Save Changes] button.NOTE: See the Related Items below for information on how to Scan to E-mail. When Scan to E-mail is successful, it is recommended to print a copy of the SMTP Server settings and E-mail Setup settings from CWIS for your records. If Scan to E-mail fails in the future, refer to these settings.
Configure Additional E-mail Security Settings (Optional)
For additional security when sending e-mails, the machine can be configured to require the sender to be authorized prior to using the machine's Scan to E-mail service. This is an optional security feature for Scan to E-mail and is disabled by default.
Authorized users for Scan to E-mail can be configured using CWIS. Up to 2,000 users can be registered.
  1. Access CWIS. See the Related Items below for additional information.
  2. Click on the [Properties] link.
  3. In the Properties section on the left side of the window, click on the [+] symbol next to the E-mailfolder to expand the list of options.
  4. Click on the [User Authentication] link.
  5. Insert a check mark in the Enable Auth User check box to enable user authentication.
  6. If necessary, insert a check mark in the Enable Guest Account check box to allow guest access. If this option is enabled, enter a login name and password for the guest account in the fields provided.
  7. Click on the [Add] button to add new accounts.
  8. Enter a username, an authentication ID, a password and an e-mail address in the fields provided.
  9. Click on the [Save Changes] button. The user will be added to the User Authentication List.

Nov 04, 2013 | Xerox WorkCentre M20i All-In-One Laser...

2 Answers

Hi Am having kyocera 4050 b&w Copier i have problem with my scan its showing the error code is 1102 can u help me


Here is what an 1102 error is and what some of the things to look for are.. hope it helps..

1102 SMB(SMB)

Error: User/Password or SharedName/FolderNameDomain name not entered as Domain UserInput
User Name with one of the form "Domain\User", "Domain/User", "User@Domain"SMB)
User Name/Password or Shared Name/Folder Name ErrorSpecify invalid User/Password (includes unspecified)Input correct User Name/PasswordSpecify the User who is not permitted for accessing to the folderInput correct User and Password

Check access limit for send destination folderSpecify invalid Shared NameInput correct Shared Name

(See the reference for the symbol which is possible to use for Shared Name)Host Name ErrorCheck if any prohibited letter (see the reference) for Host Name is included or notSCAN TO EMAIL(SCAN TO EMAIL)

User Name/Password ErrorUser ID for Authentication is not entered/entered wrong User ID

Wrong Password for Authentication is enteredInput User ID/Password which is used for Authentication from [Advanced] on Command Center correctly

([Login User Name] on [POP3] page or [SMTP] page)

It's actually related with SMB.

The shared folder on the server may be blocked by an open ghost connection.
A restart of the samba service may repair

In case of a problem or clarification or my solution was insufficient, don't hesitate to post me a reply.

If you are satisfied, rate my solution with the "thumbs" or (even better) add a testimonial.

Jun 05, 2011 | Office Equipment & Supplies

1 Answer

On oki mfp mc 361 i tried to enable the user authentication I enabled it but i forgot to register the user name and password now the machine is prompting on its UI for user name and password is ther any...


the folllowing is there manual..http://my.okidata.com/mandown.nsf/6ab08f978f492b7c85257706006167ea/3e7abc5f05cd0f23852577f1006d038f/$FILE/MC361%20MC561%20CX2731MFP%20Adv%20User%20Guide.pdf

the default pasword is"aaaaaa" without the quotes

GL
Jammer

May 04, 2011 | Office Equipment & Supplies

1 Answer

I would like to scan a color picture and send it to my e-mail address. What are the exact steps to do this.




Type the machine ip adress on the adress bar of the machine and hit enter.
Then the machine webpage will appear



1. Click the Network Settings link, login asadmin, username is admin and password is also admin and click the Services Settings link.




2. Use the SMTP server IP addresses in the Primary andSecondary Server fields rather than the server names.


3. Verify if the mail server is using the default SMTP portof 25. If it is not, then change the Port Number to match the server. Port 587is a commonly used port if authentication is required.


4. The Reply Email Address must be a valid local emailaddress for some mail servers or messages will be discarded. If using a Reply Email Address like: noreply@whatever.comor scanner@whatever.com confirm that the email address actually exists.


5. If the server is running SSL (GMail uses SSL) for bettersecurity, check the box next to Enable SSL. Click here for instructions on how to setup scan to GMail.


6. Leave the User Name and Password blank temporarily andperform the Connection Test. A successful response will verify that the serveris really a valid SMTP mail server.




The following should be performed byan I.T. person

Mail server settings

1.Createa new user account and password for the mfp on the mail server this useraccount name , the name set in the mfp

Apr 08, 2011 | Sharp MX-2700N Color Copier

2 Answers

We lost the user codes for our ricoh ft4522. how


select user tools, admin , address book you should be able to see the pre programmed user codes. there also should be an option to view or print out the codes

Oct 15, 2009 | Ricoh Aficio 450 Copier

1 Answer

LDAP issues with Konica C451


5 Network settings
5-52 bizhub C650/C550/C451 (FE3)
Setting up LDAP
Register LDAP servers and specify authentication settings. Settings can be specified for the following.
Setup LDAP screen 1/6
Setup LDAP screen 2/6
Setup LDAP screen 3/6
Setup LDAP screen 4/6
Parameter Description
LDAP Server Name Type in the name of the LDAP server to be registered.
Use the keyboard that appeared in the touch panel to type in the server name (32
characters or less).
Max. Search Results Specify the maximum number of destinations to be displayed after a search. To
change the setting, press the [C] (clear) key, and then use the keypad to type in
the desired setting. (Range: 5 to 1000)
Timeout Specify the maximum wait time for a search operation. To change the setting,
press the [C] (clear) key, and then use the keypad to type in the desired setting.
(Range: 5 to 300 seconds)
Initial Setting for Search Details Specify the initial search conditions for "Name", "E-Mail", "Fax Number", "Last
Name", "First Name", "City", "Company Name" and "Department" in an advanced
search.
Parameter Description
Server Address Specify the address of the LDAP server. Use the keyboard that appears in the
touch panel to type in the address (255 characters or less).
Search Base Specify the search starting point in a hierarchical structure arranged on the LDAP
server. Searches are performed by also including the sub-directories lower than
the starting point that was specified.
Use the keyboard that appears in the touch panel to type in the address (up to 255
characters).
Parameter Description
SSL Setting Select whether or not SSL (data encryption) is used when connecting to an LDAP
server.
When SSL is used, communication information is encrypted.
Port Number Specify the port number for the LDAP server. To change the setting, press the [C]
(clear) key, and then use the keypad to type in the desired port number. (Range: 1
to 65535)
Port Number (SSL) Specify the port number when SSL is used. To change the setting, press the [C]
(clear) key, and then use the keypad to type in the desired port number. (Range: 1
to 65535)
Parameter Description
Authentication Type Select the authentication method used for logging on to the LDAP server.
Anonymous: This authentication method does not require a user name and password.
If "Anonymous" is selected, dynamic authentication is disabled.
Simple: This simple authentication method requires a user name and password.
Be careful since the passwords can be leaked over the network.
Digest-MD5: This authentication method can be used on a typical LDAP server. If
authentication fails using Digest- MD5, the authentication is performed by automatically
switching to CRAM-MD5.
GSS-SPNEGO: This authentication method can be used with Active Directory in
Windows (Kerberos authentication).
NTLM v1 and NTLM v2: These standard user authentication methods can be used
with Windows NT.
They can be used for logging on when sharing files and printers.
bizhub C650/C550/C451 (FE3) 5-53

Aug 14, 2009 | Konica Minolta bizhub 350 All-In-One Laser...

3 Answers

I need to scan to email using the c353 konica Minolta. I used the same settings that the copier has that is working, but this one i set up won't scan to email.


This are the the information you need to setup scan to email and maybe you know how to access the web browser to setup the network. first you need to know the smtp host name or ip address, second you must create a valid email address for the copier. To access the web browser input the ip addrress and press enter click administrator and the password is 12345678 or 8 zeros. there are tab system info print, scan and network. click the the scan tab. choose scan to email first thing you will see enable scan to email smtp ip address or host name. enter the right smtp. witch this you can get to your mail server. do not change the port # and that is 25. Input administrator email address and the machine email address and turn on the authentication enter your user id and a password iof there is any.

Jun 12, 2009 | Konica Minolta bizhub 350 All-In-One Laser...

1 Answer

Scanning problem


In simplest terms "NG" means No Good. What that means is, for whatever reason, the machine was unable to send the email.

The first question I would ask a customer is: Has it ever worked? And if the answer is yes then the second question is : What has changed? Many things can change in the background without you ever knowing.

The usual cause is the SMTP settings on the copier are not set correctly. The easiest way to check them is to log into the copiers web page by plugging its IP address into the address bar of your favorite web browser. Go to Admin Mode (the password should be "admin" unless its been changed) and then network settings. (the wording might be different but you'll find it). Verify your SMTP settings against your own email client account settings. If you use SMTP authentication then the copier needs a user name and password, if you dont then leave those fields blank. The copier does need a valid 'looking' "reply to:" address (even if it is fake, as long as it is formated correctly). Also make sure that the DNS server address field is properly populated as well as the domain name field and the default gateway.

If all this sounds greek to you then hand it off to your IT person. They should know what I am talking about.

Jul 17, 2008 | Canon imageRUNNER 2270 Copier

1 Answer

How to enter authentication details for the Document Server ?


Hi there if you type in the internet explorer the ip address there you will have the machine information. Then login usually the login is
User name = Admin
Password = password or just enter leave blank

Once you are in there you will be able to change the details you need.

Cheers J

Dec 26, 2007 | Ricoh Aficio 3025 All-In-One Laser Printer

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