Question about Washing Machines

1 Answer

INSTALL W10207783 Whirlpool Washer Suspension Spring Kit

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert that has over 500 points.

  • Expert
  • 291 Answers

Go to YouTube and type into the search bar, enjoy: Whirlpool Washer Suspension

Posted on Jan 12, 2013

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

We keep getting the UL (unbalanced load) code on our Whirlpool Cabrio washer (model # WTW8800YC1). Is there a way to determine if it is the bearings or the suspension rods?

You can check the bearings by axially moving the drum against the axis in which it spins, backwards and forwards on a top loader, or up and down on a front loader.

More likely to be a suspension spring broken, or come unhooked.

Try the washer with two bath towels to check for uneven loading.

Dec 29, 2016 | Whirlpool Washing Machines

1 Answer

2003. How do I install spring clamps to lower the vehicle?

Never use spring clamps to lower a vehicle. In addition to being dangerous, they will alter you suspension geometry, completely ruin your ride quality and can easily wear out other parts of the suspension. Also, the break easily and can be noisy. Do it correctly with specially designed lowering spring and kit, (or good quality adj coil-overs) and have the wheels aligned after installing.

Oct 02, 2015 | Hyundai Tiburon Cars & Trucks

1 Answer

My WTW7600XWO washer stops with 11 minutes left to go and UL comes on

The UL code means that the load is unbalanced. With the Cabrio washers, frequently this is due to the failure of the suspension rods that hold the tub. To check this, use a putty knife to separate the clips that hold the top of the washer at the front of the unit. Then lift up the top. Check the suspension rods and balls. Also check the wiring at the motor and the control panel, just to rule out any electrical cause for the UL error. You probably only need to replace the suspension spring kit, W10247710, is available from several sources, including: . There are videos showing the the replacement procedure available online.

I hope this helps.

Cindy Wells

Jul 09, 2015 | Washing Machines

2 Answers

Front air suspension not working

Or for under $400 you can buy a coil spring conversion kit from a company like
Arnott. Look for coil spring conversion kit exclusively designed for the Lincoln Mark VIII. The kit converts the entire vehicle to a reliable coil spring/strut suspension system. Also look for a kit the required no special tools and comes with detailed installation instructions.

Aug 26, 2012 | 1998 Lincoln Mark VIII

1 Answer

Wtw6600sw2 unlevel load with every wash. what could be broken?

Whirlpool has a suspension rod kit available for your washer that does wonders for the out of balance load problem. I have installed many of the kits and it makes a big difference. If you order one of the suspension rods it automatically subs to the new style rod kit with all 4 rods and the other components to fix your problem. Also with your washer empty open the lid and reach inside the washer, use both hands to lift up on the basket where the clothes go. It should slide up and down a couple of inches and be able to slide very easily. If it does not slide up and down your tub and basket will have to be replaced. If it can't move freely up and down it cannot balance itself. Hope that helps.

Aug 29, 2011 | Whirlpool Cabrio WTW6600SBT Top Load...

2 Answers

Cabrio won't balance even empty

Check the four suspension rods on the outer tub to make sure they are not broken and/or out of placement.

Jun 09, 2009 | Whirlpool Cabrio WTW6600SBT Top Load...

1 Answer

My Whirlpool washer basket is crocked

Check the rear suspension spring. It attaches to a bracket under the back of the tub and then to the base of the washer.

May 03, 2009 | Whirlpool Washing Machines

3 Answers

Lte5243dq6 tub broken loose

I had the exact same problem. I was able to find out that the suspension rods are prone to this problem and Whirlpool had actually replaced all of them with a new kit part # that comes with 3 new suspension rod springs and replacement instructions. The old part # is 3406201 and the new part # is W10207783. When I called Whirlpool parts and expressed disappointment over the fact that the washer/dryer combo is just over 1 year old (and thus out of warranty) and that they recognized the poor construction of the original parts by the fact that they have a new kit to replace the 'defective' ones, I convinced them to sell me the new W10207783 kit at 50% off.

So I'm in the process of replacing the rods and unfortunately, once I got everything disassembled, the instructions say to inspect the screw threads in the base. Sure enough, all the loose spring movement wore away at one or two of the base screw threads, so I now have to order a replacement base. I just gave them the same explanation as to why I should get it at 50% off, and they agreed to grant me a courtesy discount on the base. Base part # is 8577373. They have 393 of them in stock as of 2/28/09. They wouldn't comp me on shipping at all, but I wanted it shipped 2-day since I have washing machine parts all sitting out and about.

I'm anticipating that once I get the new base, I'll be able to screw in the new springs and put everything back together within an hour or so and have a good-as-new washer. I'm a big do-it-yourselfer, so this work may not be for everyone. You could probably buy the parts discounted from Whirlpool then call a service repairman to follow the instructions and do the replacement for you. But because I did it myself, my total out of pocket, for the two parts at 50% off each plus tax and 2-day shipping on each order, was about $135 (~$70 for the springs and ~$65 for the base, including tax and shipping). If you're smart, you'll order both parts at the same time to economize on shipping. Or, maybe I'll try to scan and post the disassembly instructions so you can take it apart to see if your screw threads are stripped as well before you call to order only the replacement partsthat you truly need.

The website is much more user friendly for the replacement purposes as I was able to find much more info there than on the US site. Here is the parts schematic for our unit:
and a service bulletin about the replacement of our suspension springs:

Tools required for this since they are not listed in the instructions:
-philips screwdriver
--adjustable wrench pliers (needed for removing the suspension nuts, but also helpful for removing the hose clips which was tricky -- slide the hose clip up and off the hose, then with both hands, twist the hose to loosen it and get it off)
--1/2" wrench
--5/16" hex driver
--old towels, moving blanket or cloth drop-cloth to protect your floors

Good idea to vacuum out all the dust and other junk when you have the base out. Also, when you remove the counterbalance spring, use a paper towel to get a good grip and also to protect everything from getting greased up since it's got grease clumps there to prevent wearing away of the metal-on-metal. Be sure not to wipe it all off since it should remain there for that purpose. Also, I found it easier to unhook the bottom part of that counterbalance spring than the top -- the instruction just says just to unhook it.

One other note is to have an extra stabilizing hand help you when taking off the suspension nuts. Once you have 2 of them off, the whole assembly becomes very unstable. When taking those nuts off, don't worry if they fall behind the suspension screws, it's actually easier to have them do that, then after taking the assembly off the suspension springs, pull out the nuts. I'm sure I'll have a hard time lowering the assembly onto the new springs and getting the nuts started at the same time, so I figure an extra hand might very well come in handy when I get to this point too.

Good luck to all in fixing this annoying problem! Once I'm done with this mess, I'll report back to let you know how it all went when all was said and done...

Jan 22, 2009 | Whirlpool Cabrio WTW6600SBT Top Load...

Not finding what you are looking for?
Washing Machines Logo

Related Topics:

117 people viewed this question

Ask a Question

Usually answered in minutes!

Top Washing Machines Experts

Gerry Harvey
Gerry Harvey

Level 3 Expert

1460 Answers


Level 3 Expert

75807 Answers

Brad Brown

Level 3 Expert

15557 Answers

Are you a Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides