Question about Heating & Cooling
Hi I HAD THE SAME PROBLEM. I TOOK THE electronic BOARD OUT AND FOUND that the main power relay (that's the big black square on the board with the black and red wire connected to the top of it.) solder joints were loose. I bought a cheap soldering gun and resoldered the relay connections at the bottom of the board............Works Fine now................FC
Posted on Jul 27, 2013
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Posted on Jan 02, 2017
SOURCE: Flame has stopped flickering on
Probably, neither. If there's no brightness at all, the bulbs are burned out and need to be replaced. If the brightness is there, but no flickering, then it's probably the motor or the shaft that the bulbs are on is stuck and can't rotate. Really not an uncommon problem with electric fireplaces, no matter who the manufacturer is. If you don't hear a humming noise when the flame function is turned ON. the motor may have overheated and shut down.
To test this, turn the Master ON/OFF Switch to OFF and unplug the fireplace from the wall outlet. Wait 12 - 15 minutes. Plug the unit back in and Turn the Master ON/OFF Switch to ON. Turn just the flame function ON. If it starts right up, the motor has cooled and the unit reset itself. If this continues to occur on a regular basis, contact the manufacturer's Technical Service Dept. If nothing happened after it was turned back ON, contact the manufacturer for replacement parts.
Hope this helps you troubleshoot and solve the problem. Please let me know. Thanks.
Posted on May 04, 2011
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