Question about Brother MFC 420CN All-In-One InkJet Printer

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I have a brother mfc 420cn printer that displays "low ink" messag

The low ink message appears while the cartridge is still about 50% full and the printer will not work. When I replace the designated low ink cartridges the message will not go away and the printer will not work even after going through the troubleshoot procedures.

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  • Anonymous Jan 23, 2009

    can't get new inks to work. Please help. Still says low ink and they are new

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  • 8,637 Answers

Normal 0 Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

Posted on Jan 25, 2009

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1 Answer

Brother MFC 420CN is not printing at all. It seems to not be recognizing the printer cartridges. How do I fix?


Hi,
Here are the simple steps that can help you resolve the issue.
If your saying that the printer doesn't recognize the ink, try to remove and return the Ink cartridges. Then restart the computer. If still the same try to get the exact error messages in the LCD panel of the printer. If still the same try a different ink cartridge. And if the problem persist contact Brother support as it might be a hardware failure.
Hope this will help you resolve your issue.
thank you for choosing fixya

Mar 04, 2011 | Brother MFC 420CN All-In-One InkJet...

2 Answers

I have a brother mfc-420cn. I am getting a unable to clean messa


Do you mean "unable to clean"?If it this follow this instruction.
Unplug the printer from power cord.Press and hold the "menu" button, then plug the device.You'll see on the LCD screen a "machine error" code.If this code is 40,41 or 4F the print head is defective.If the error is 50 or 51 there is error in Purge unit and printer require service.If the error is 46 the waste ink tank is full.Follow this:Enter 80, then scroll down with the arrow down (round) key. You'll find an entry listed as purge count. If numberis over 6000, enter 2 7 8 3.This will reset the purge count value. Then restart the printer, hopefully without the annoying cannot clean message.

Nov 02, 2009 | Brother MFC 420CN All-In-One InkJet...

1 Answer

Brother MC420CN- Black ink cartidge 'near empty' message persists


At 1 of the end sides of the cartage you will see a little window, a beam of light hits that window to determine if you need Ink..Place a small piece of Electric tape over that window and.wallah print,fax and copy away. Brother is a ripoff-A cheap printer that auto-cleans(wastes ink) and locks the whole system claiming your out of Ink or low>>>But this is sure to work! ;)

Nov 01, 2009 | Brother MFC 420CN All-In-One InkJet...

2 Answers

My Brother Printer MFC 665-CW just came up with a message Unable to Print 4F


Hi there
Worth a go/
With some Brother printers you can try this.

Access the internal maintenance mode by pressing the Menu/Set button, then press * 2 8 6 4 within 2 seconds. This should put you in the maintenance mode menu. Enter 80, and then scroll down with the arrow down (round) key. You'll find an entry listed as purge count. If number is over 6000, enter 2 7 8 3.

This will reset the purge count value. Then the printer will restart, hopefully without the annoying cannot clean message.


Some times this happens because of using cheap compatible ink cartridges if this is the case change the ink cartridges.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Oct 12, 2009 | Brother MFC 420CN All-In-One InkJet...

1 Answer

Changed yellow ink to new cartridge. Printer won't recognize.


I contacted the Brother site, the support function there. Pursuant to what I found there, I unplugged the printer for ten seconds and replugged. The message display then told me that cyan was empty, and that magenta was near empty.

I installed a new cartridge in place of the empty cyan, and that fixed it.


Jun 04, 2009 | Brother MFC 420CN All-In-One InkJet...

1 Answer

No cartridge reinstall


Try unplugging the printer and letting it sit for more than ten seconds before replugging.
Examine the message window. If it's cleaning, your problem is fixed. It may tell you that another color is out of ink. I had this experience.

Mar 19, 2009 | Brother MFC 420CN All-In-One InkJet...

1 Answer

Error message reads: No Cartridge open scanner....


I had a similar problem, and from guidance on the Brother site I unplugged the printer for about fifteen seconds, then replugged. I got a message that helped. You may be similarly lucky. Or you may find on restart that the ink jets are being cleaned, in which case your problem is probably solved.

Mar 19, 2009 | Brother MFC 420CN All-In-One InkJet...

1 Answer

Copier problem


I had essentially the same problem. Do this:

Unplug the printer, and leave it so for ten to fifteen seconds. Then replug.

After it powers up again, look at the message display. If it's cleaning the heads, you're in clover. Otherwise, it may give you some other intelligence that could help.

Jul 30, 2008 | Brother MFC-5840CN All-In-One InkJet...

1 Answer

Ink empty yellow error message even after ink has been replaced


the mechanism on the cariage is faulty. It cannot be repaired by you the user.

Jul 08, 2007 | Brother MFC 420CN All-In-One InkJet...

1 Answer

Ink


If you don't have the cartridges seated properly you will get this message. Pull them and try again. Myself, I tried to save some money, and bought Brothers refilled ink cartridges. They wouldn't work, so only use new Brothers ink cartridges. Unplug the printer from the wall for it to recycle, don't use the power button. Good Luck

Apr 24, 2007 | Brother MFC 420CN All-In-One InkJet...

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