Question about HP DeskJet 842c InkJet Printer

1 Answer

HPdeskjet 842c printer paper pickup

My hp 842c printer will not pick up paper. The rear section of the paper tray does not come up when the rear feed rollers turn. I have tried all the remedies I found on the HP site.

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 2,120 Answers

Paper lift mechanism is broken. It's uneconomical to have repaired, sorry.

Posted on Jan 23, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My HP laserjet printer is showing Out of paper repeatedly. How to fix it?


the out of paper erro can also be caused by worn pickup rollers. These rollers are used to pickup paper from the paper tray and feed it into the printer. When they get worn down they can't grip the paper to pick it up so the printer thinks the paper tray is empty. The pickup roller runs $3.99 and can be installed by the end user, no service center is needed. The part number is RL1-0266 and looks like this:
2_9_2012_9_43_58_pm.jpg
We carry them in stock if you would like to order one here:
http://www.ccl-la.com/catalog/product_info.php?products_id=202

I hope this helps, if so please rate my solution.

BuddyMc

Feb 09, 2012 | HP LaserJet 1018 Printer

1 Answer

Paper won't feed from both tray and manual feed tray...motor starts, attempts to grab paper, but doesn't


THERE IS TWO REASONS. PICKUP SENSOR PROBLEM OR IN THE FIXING UNIT HEATER SECTION PROBLEM. SOMETIMES HEATING ELEMENT BURNED. CHECK THE BOTH ITEMS .

Jun 18, 2011 | HP Office Equipment & Supplies

3 Answers

Hello. During printing I often can see error message 13.01.00 - paper jam, but really nothing jammed. I have printer HP LaserJet p3005. Thanks


Your printer has a misfeeding problem.
It never fed any paper so the sensor never sensed paper and thinks that there was a jam.
Try using the manual feed tray. If that works, pull out tray 2 and clean the feed roller . Is this printer
up to date on its maintenance? The feed roller might have to be replaced.

Mar 16, 2011 | HP LaserJet P3005 Printer

1 Answer

My HP laser printer 1300 had a paper jam


When printing or copying, paper will not pick up or feed into the HP LaserJet 1000, 1200 or 1300 series product causing paper jams or wrinkled output. Symptoms are as follows:
  • The pickup roller will spin and try to pick paper.
  • The paper will partially feed into the product accompanied by a crackling, crunching noise then jamming.
  • The paper may feed all the way through the paper path accompanied by a crackling, crunching noise. The output will be skewed and wrinkled.
SOLUTION: Reposition the black Mylar light shields back into the proper position.
  1. Unplug the power cord from the product.
  2. Remove the paper and paper input tray.
  3. Slide hands, palms side up, into the paper input tray cavity (see Figure 1) until the fingertips reach the end of the cavity. Figure 1: Paper input tray cavityc00068598.jpg
  4. Bend fingers up to push the black Mylar light shields back into place. The proper position of the black Mylar light shield will be flat.
  5. Reconnect the power cord.
  6. Print a self-test/configuration page to verify product is functioning correctly.

Feb 24, 2011 | HP LaserJet 1300 Printer

1 Answer

Error 13.01.00 hp 3005


Thank you for contacting FixYa with your printer inquiry.
This is usually a paper pickup error where paper pickup roller is not contacting the paper in the default paper tray or Pickup roller is worn smooth and not picking up the paper.
Turn the printer around and lift the flap behind the paper tray. If you have a flashlight, get it. You want to watch the action of the paper pickup roller. By observing to see if it is rotating, slipping on the paper or whatever, you should be able to determine why the paper isn't feeding.
Solutions: Make sure the paper size adjuster in the tray (Paper Backstop) is against the paper and correctly set for paper size.
Paper roller slippage - Needs to be replaced. Order a new one. Clean with water or alcohol in the interim while waiting for replacement. Eliminate all the paper dust. Sometimes works.
Part Number: RL1-1370-000CN Paper pickup roller - Picks up media from the paper input tray.
Venders: http://partsurfer.hp.com/Search.aspx?SearchText=Q7814A - HP Parts Surfer

http://www.laserprinterservices.com/parts.html

https://www.partsnow.com/Forms/Login.aspx

http://www.thelaserguys.com/Printer-Error-Codes_ep_42.html



Hope this helps helps. Please keep us updated and remember to rate this answer.







Feb 07, 2011 | HP LaserJet P3005n Printer

1 Answer

I have a hp laserjet 4250 printer it had a paper jam in tray 2 i have cleared the jam but it keeps saying i still have the jam in tray 2


There is still paper stuck in the printer. try lifting the printer off of tray 2 to inspect it or here it is straight from the service manual...

Jams in tray 2

Table 7-10 Causes of tray 2 jams

Cause Solution

The feed or separation rollers are dirty, worn, or damaged. Clean the rollers. If they are dirty after cleaning, or if they are

worn or damaged, replace the rollers.

The pickup roller is worn or damaged. Replace the pickup roller.

The tray 2 paper pickup assembly drive gears are damaged

or the assembly is defective.

Check the drive gears in the paper pickup drive assembly.

Replace the pickup drive assembly if the gears are

damaged. See Paper-pickup drive assembly.

The tray 2 pickup solenoid (SL101) is damaged. 1 Disconnect the connector for the tray pickup solenoid

from the dc controller PCA (location J92).

2 Measure the resistance between the cable connectors.

3 If the measured resistance is not approximately

160 ohms for the HP LaserJet 4200/4300, or 110 ohms

for the HP LaserJet 4250/4350, replace the tray 2

pickup solenoid.

The tray 2 lifter-drive assembly or the stack position

sensor (PS107) is defective.

Replace the lifter-drive assembly. See Tray 2 lifter-drive

assembly and/or Printer switches and sensors.

The dc controller PCA is defective. Replace the dc controller PCA. See Dc controller PCA.

Dirty, worn, or deformed pick-up roller, cassette separation

roller, and cassette feed roller.

Clean the rollers if they are dirty. Replace any worn or

deformed rollers. The cassette separation roller and the

cassette feed rollare are to be replaced together.

Damaged gears in the cassette pick-up drive unit. Move the gears in the cassette pick up drive unit. If the

gears are not rotating correctly, or are damaged or worn,
replace the cassette pick-up drive unit.

Dec 25, 2010 | HP LaserJet 4250 Printer

1 Answer

I have a " no paper pick up" error message that I


3050 or 3055?

I checked the User Guide for these models; In the error section:

No paper pickup error. The all-in-one has failed to pick up a piece of media.

1. Verify that the media was inserted far enough into the input tray.

2. Reload the media in the input tray and press to continue the job.

3. If the error persists, contact HP Customer Care. See HP Customer Care or the support flyer that came in the all-in-one box.

Under print problems there is some additional information.

The all-in-one does not pull media from the media input tray.

1. The all-in-one might be in manual feed mode.

?? If Manual feed appears on the al lin-one control-panel display, press to print the job.

?? Verify that the all-in-one is not in manual feed mode and print your job again.

2. The pickup roller might be dirty or damaged.

Contact HP Customer Care. See HP Customer Care or the support flyer that came in the all-in-one box.

The setting of 'manual mode' sees the most likely problem of the above. If the setting was not in manual mode, before investigating further you may wish to try a simple reset. Sometimes, restarting the product can clear a paper feed issue. Follow these steps to perform a reset.
Reset the printer

1. Press the Power button ( ) to turn on the product.

2. With the product turned on , disconnect the power cord from the rear of the product.

3. Unplug the power cord from the wall outlet.
4. Wait at least 15 seconds.

6. Plug the power cord back into the wall outlet.

7. Reconnect the power cord to the rear of the product.

8. If the product does not turn on by itself, press the Power button ( ) to turn it on.

If you also see the "Document feeder mispick" Error Message on the Control Panel you might want to refer here: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=1140783&prodTypeId=18972&prodSeriesId=1140783&objectID=c01487637


You may also wish to visit this page to have HP auto-check if your driver is current. See right side of page:

http://h20000.www2.hp.com/bizsupport/TechSupport/SupportTaskIndex.jsp?lang=en&cc=us&taskId=115&prodTypeId=18972&prodSeriesId=1140783

Dec 14, 2010 | HP LaserJet 3050 All-In-One Printer

1 Answer

HP 1700cp - Can only print with Rear Manual Feed and Not Tray 1


does the printer pickup the paper from tray 1?
if not check the roller, it may time for replacement.
2- make sure the computer program is set at autofeed as default.
or tray 1 as default.

May 22, 2009 | HP Color Inkjet cp1700ps Printer

1 Answer

Manual feed pickup


replaced the manual feed tray separation pad (it is right under the pick-up roller). The HP part # is RG5-2703. First remove the pickup roller then you can pops it out with a small straight slot screw driver.

Jan 23, 2009 | HP LaserJet 8150n Printer

1 Answer

HP LJ1200- won't pull from Envelope\Manual Feed tray


Ensure that you are putting the paper in the right position.
there has not been problem of pick of roller from that model.
Ensure that paper are well inserted into the printer.
You can clean the pickup roller. worn out roller might be responsible.

Feb 25, 2008 | HP LaserJet 1200 Printer

Not finding what you are looking for?
HP DeskJet 842c InkJet Printer Logo

Related Topics:

157 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Vinaya Kumar...
Vinaya Kumar...

Level 3 Expert

1121 Answers

Seeker5211
Seeker5211

Level 3 Expert

1088 Answers

kakima

Level 3 Expert

98921 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...