Question about Sony Playstation 3 (PS3) Console

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Having Blu ray issues, not sure if the blu ray games work (don't think we have any) but regular games and digital movies work just fine just not blu ray. We bought a extended warrenty with it, but

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  • Contributor
  • 36 Answers

Sounds like the Blue Laser may have gone bad. Try swapping out the internal blu ray drive with another one. You will have to take it apart and of course that would void the warranty unless you can make it look like the sticker on the bottom wasn't tampered with. On second thought if it's still under warranty just send it in and get your money's worth! ; )

Posted on Jan 12, 2013

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BUDDY08
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SOURCE: ps3 blu ray problem

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Posted on Mar 15, 2008

gamerfixer07
  • 344 Answers

SOURCE: PS3 laser Problem

It sounds like you bought a defective laser or it is the chip on your "sister board". There is a chip on the circuit board thats on the bottom of the Blu-Ray drive and it has a silver rectangle on it. Some say that that chip is going bad on some machines. I have repaird 60+ PS3's this year and I haven't had this happen to me yet though. I would suggest trying another laser, then if that doesn't work try a "sister board" from the same model of PS3. I'm still not possitive if that is a possible solution though. The "sister board" is supposedly keyed to only work with the mother board it came with. Well, I hope this helps. Good luck!!

Posted on Jul 26, 2008

  • 1 Answer

SOURCE: system WILL play blu-ray movies but WILL NOT play ps3 games

uh tis happened t me too i dont know why but my brother is all pissed at me and my stupid sis.dang all we did was turn off he ps3 and then ihe games didnt work. im going to call sony like now. if i find the problem i will tell u, k bye!

Posted on May 11, 2009

  • 24 Answers

SOURCE: Can watch movies (not blu ray) and play ps2games (not ps3)

You need a new blu-ray laser. model number kes 400aaa. takes about 30mins to change out.

Posted on Jun 18, 2009

  • 1 Answer

SOURCE: PS3 won't play blu-ray games

follow this link http://www.youtube.com/watch?v=5pVJ3q_MGIM
and then use file restore

Posted on Oct 19, 2009

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My LG Blu Ray player will not play Hunger Games


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Well if the regular dvd's dont work.. I would recommend you to buy Blu-Ray movies instead.. PS3 is the best known blu-ray player. buy at least one blu-ray movie and try that.

Apr 09, 2010 | Sony Playstation 3 (PS3) Console

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My samsung bd-p1500 blu-ray player won't play blu-ray discs on regular ones... was having all sorts of troubles with it finally updated the firmware and now it won't play any blu-ray discs


I'm having the same problem. had my Blu-ray and my cable box plugged into my reciever. Blu-ray kept cutting out and not finding a signal while watching my Rome DVDs. I swapped HDMI cables by just switch which cable went out of my blu-ray ( I didn't change what ports they were plugged into on the reciever. That cleared up that problem. I'd assume it was a faulty HDMI cable except that it works fine on the cable box. Anyways, we were watching Iron Man on Blue-Ray and it starts to skip about 2 thirds through the movie. Same as you I updated the firmware, disabled BC-Live, No luck Don't know if the problem is hte Bluray player , the reciever or what. Everything is up to date so I don't get it at all.

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My new 3.15 ps3 won't play blu-ray but will play everything else no problem. no problems to play games or to play normal dvd's. When playing a blu-ray the UNIVERSAL part at the start of the movie plays...


f the Blu-ray Disc does not support 1080p 24Hz video mode, the video output may not display properly.

If a Blu-ray Disc movie is not loading properly or is freezing on a title screen, this may be caused by the PLAYSTATION 3 attempting to download BD-Live content from congested movie studio servers. If you experience this issue, you may choose to temporarily bypass the BD-Live content until the congestion at the movie studio servers has cleared.

Go to Settings icon (Settings) > Video Settings icon (Video Settings) > [BD Internet Connection], select "Confirm". Then reload the Blu-ray movie and the PLAYSTATION 3 will prompt you if you wish to allow the disc to access BD-Live content. Choose to not access BD-Live content to see if the movie will now load.
For some reason you seem to think this is a PS3 problem. Why do you think this is a PS3 problem? If you can play PS3 games, then I will say it is not a PS3 problem, as all PS3 games are on Blu-ray, and if you were having problems playing PS3 games, then that could account for the movie not working.

Since only the movie isn't working, I am going to say you have a defective Blu-ray disc. Did you just buy this movie, or have you viewed it before using the PS3? If you have never viewed it on the PS3, then the problem lies in the disc, and you need to take it back and have it exchanged.

If you have played the disc in the PS3 before (the PS3 you are having a problem with, not a different PS3 or Blu-ray player), or you still think it is a PS3 problem, then use the "Disc Troubleshooting" support page. Normally, if a Blu-ray movie will not play, it won't play at all, and it is because the Blu-ray laser has gone out. It sounds to me that the disc is bad, but this is only going on the information you have supplied.

Here is the Disc Troubleshooting support page mentioned above:http://playstation.custhelp.com/app/answ…

**EDIT**
Sorry, I just noticed you gave a UK link. Here is the support page for the UK. You will have to do a search on the site to find the Disc Troubleshooting page for your region.http://uk.playstation.com/support/

**EDIT**
Okay, here is your Disc Troubleshooting page for the UK:http://faq.en.playstation.com/cgi-bin/sc…

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1 Answer

PS3 wont play blu ray or PS3 GAMES


Certainlyit's a problem with your blu-ray reader and, if it'snotcoveredby warranty, unfortunatelly you will need to buy a new one(youcan findcheap ones in eBay =])
Please, try the following:
  • Reupdating your system firmware via USB Device (download the update from Playstation Website)
  • Restoring your system (don't forget to backup all your important files !!)
if this doesn't work ,contactSony support centre for possible hardware issues checking.

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Could be an overheating issue.. Is there enough air circulation around the unit? Is it possibly dusty? try and perform minor servicing (use a can of compressed air incase if there's dust causing problems)

Does this happen on regular dvd's ?

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